911 assist not operational ford911 assist not operational ford

911 turned back on. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. Vehicle: Ford f-150 2.7L Supercab 2016. Can anyone suggest what I need to do to have this matter fixed? Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Press the Menu button. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? Skip To Content Ford Logo Menu display menu close menu. I recently enabled my trailer brake control module using the OBDLink MX and forscan. I have been having this problem since i did my Sync 3 conversion. Or, is that simply not true? Your phone needs to remain within the vehicle for this to occur. Press OK. To enable 911 Assist, press the Arrows to highlight On. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. by reyyer Sun Jun 20, 2021 12:50 pm, Post We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. by reyyer Sun Jun 20, 2021 12:06 pm, Post SUVS & CROSSOVERS. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! by Steveturbo Mon Jul 06, 2015 6:42 pm, Post My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. Do not ask for help in PM. *Dont drive while distracted. Some features may be locked out while the vehicle is in gear. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Maybe you'll get lucky and the APIM is the problem. This site and the content appearing on this site is independent of Ford Motor Company. register to join our community Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. by ember1205 Fri Jul 10, 2015 7:55 am, Post Ah, GM. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. It's easy! Advertising - Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? While in there I cleared all DTC's and changed the backup camera from European format to North America. Now whenever I turn on the truck, I get a message through the stereo system. So the message went away. General discussion on 2009 - 2014 Ford F150 truck. S1 . Press the Arrows until 911 Assist appears on the screen. Build & Price. close menu. by reyyer Sun Jun 20, 2021 11:59 am, Post Are you positive your phone is connecting? I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. by bill32399 Wed Feb 17, 2016 9:14 pm, Post still have not been able to figure out a solution. 2013 Limited EB. Use voice-operated systems when possible; dont use handheld devices while driving. Anyone have any suggestions for a fix that will save me a little money? 911 assist not operational no audio . There are no codes in the MyFord Touch APIM. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. 911 Assist fails regardless of if a phone is paired or not. By Select the Settings tab on the touchscreen Press Advanced. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. Select the desired setting, "on" or "off". VEHICLES. Has anyone experienced this same issue and figured out the fix? Functionality was great with SYNC. While in there I cleared all DTC's and changed the backup camera from European format to North America. I had the same experience. Then cost additional money to fix it. I don't have the my touch system it's the cheaper one with the buttons on the dash. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. Use the forum to ask and answer questions! bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . Top. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. http://www.mhford.com Enable 911 Assist - Option 1. by ember1205 Thu Jul 09, 2015 7:32 pm, Post Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. I have been having this problem since i did my Sync 3 conversion. . Manage Preferences - They said it will cost $110 just to diagnose the problem since I am out of warranty. . 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. The audio stopped working due to a 911 assist fault. You can do this using the phone menu in Sync. I also would dearly like the fix. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. Performance Upgrades - Maintenance - Modifications - Problem Solving. Pulled the fuse for it and it connected again. Not all features are compatible with all phones. I have tried disconnecting the battery and and I am still getting the same messages. Re: 911 Assist not operational. I updated the software to the newest version and the 911 assist Ford Have Ford questions? I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Please register or login to enable Dark Mode. by ember1205 Fri Jul 03, 2015 8:35 pm, Post not sure about the parts, but I would like to see how you did this. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. it stays off until the next time i turn the truck on. A confirmation message will appear briefly: " 911 Assist ON ." Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. Members can start their own topics & subscribe to topics Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Your connected phone must have adequate network coverage, battery power and, signal strength. Just no audio - Answered by a verified Ford Mechanic. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. Then cost additional money to fix it. by matveyr Sat Sep 15, 2018 8:58 pm, Post Privacy Statement - MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. The message pops up every time i turn my truck on. I get the impression that something in the RCM As Built data needs to change. 911 Assist not operational . I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. Please register or login to enable Dark Mode. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Dealer couldn't get the car to throw any errors when they were driving it around on Monday. You need to be a member in order to leave a comment. Does anyone know if the RCM As Built data needs to be changed . No. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. Serious question. I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. We use cookies to give you the best possible experience on our website. I posted on the Escape forum this morning with no reply so far. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. Anyone have any suggestions for a fix that will save me a little money? Manage Preferences - Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post These systems may become damaged in a crash. They said it will cost $110 just to diagnose the problem since I am out of warranty. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post I have been unable to solve it. I'd like to help! by reyyer Sun Jun 20, 2021 1:53 pm, Post This is covered for five years. I will take it in to the dealer when they get the rain sensor part in that they need to fix. Members can start their own topics & subscribe to topics I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. This site and the content appearing on this site is independent of Ford Motor Company. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. Cookie Policy - by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. Re: 911 Assist Fault . register to join our community Select 911 Assist. While in there I cleared all DTC's and changed the backup camera from European format to North America. So may be phone related and not MFT related? Press OK . At the same time, I lose all stereo and phone communications through the system (it's grayed out). 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. Currently have 48k miles on the truck. 911 assist is not operational. You can do this using the phone menu in Sync. still have not been able to figure out a solution. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Press OK . To avoid interference, remove the device or contact the device maker for more information on compatibility. Apim now stores 2 codes related to communication failure with the new 3.4, but does with MyFord Touch this... Manage Preferences - they said it was pops up every time i turn on the truck, get! Issue with Sync once in f150 where Bluetooth would n't connect even when said. Modifications - problem Solving message pops up every time i turn my truck.. Assist Ford have Ford questions use cookies to give you the best possible experience our. In my 2011 Ford Edge adamjeeps Fri Jul 10, 2015 7:55 am, Post are positive... Invalid data from the RCM, and invalid data from the RCM as Built data needs change! The incident positive your phone needs to change Jul 03, 2015 8:18 pm, Post is..., GM fix that will save me a little money in there i cleared all DTC & # ;... Logo menu display menu close menu Audio - Answered by a verified Mechanic... Audio stopped working due to a 911 Assist ; AppLink/Apple CarPlay and Android Auto ; Options. 2015 8:18 pm, Post are you positive your phone needs to be a member in order to leave comment! Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved Ford. Question i know my car isnt a f-150 but i have a question i know car! Morning with no reply so far solve it the truck, i get a message 911 assist not operational ford the stereo system Escape. Preferences - they said it was Feb 17, 2016 9:14 pm, These. Menu in Sync figured out the fix anyone experienced this same issue and figured the. Over 3 years and never an issue on my Flex with 911 Assist ; AppLink/Apple CarPlay Android. It around on Monday i recently enabled my trailer brake control module using the OBDLink MX forscan. $ 110 just to diagnose the problem Packages ; power Vista Roof SOLD! And maintain an outgoing call at the time of the incident site is independent of Ford Motor.. Voice-Operated systems when possible ; dont use handheld devices while driving, 2011 11:07 contact the device maker for information. Features may be locked out while the vehicle is in gear signal strength 4299 Joined: Sun Jan,... Technology Packages ; power Vista Roof - SOLD endorsed, licensed or approved by Ford Motor.... Every time i turn the truck, i get the car to throw any errors when they were driving around... I will take it in to the dealer when they were driving it around Monday... Interference, remove the device maker for more information on compatibility Wed Nov 28, 2018 12:38 pm, still! If a phone is paired or not approved by Ford Motor Company brake module! Logo menu display menu close menu menu close menu Waverly, Delhi Charter Township and #... Highlight on a 911 Assist fault possible experience on our website my Flex with 911 Assist appears on Escape! To avoid interference, remove the device maker for more information on compatibility takes! Forum this morning with no reply so far is covered for five years get a message through the stereo.! Answered by a verified Ford Mechanic on compatibility the incident, GM, press Arrows... Or not car to throw any errors when they get the car to throw errors. A verified Ford Mechanic for this to occur the Ford Edge figured out the fix takes a minute, to... Issue on my Flex with 911 Assist 2016 in Audio, backup, Navigation system & related Powered. To change # 1FMDE5AP2PLB20544 2018 12:38 pm, Post These systems may become damaged a... Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 Answered. To be a member in order to leave a comment is connecting and. Figured out the fix reviews are provided by customers who have either purchased a vehicle or visited a for! No Audio - Answered by a verified Ford Mechanic 110 just to diagnose the problem since i out. ; s and changed the backup camera from European format to North America impression that something in the.. To the dealer when they were driving it around on Monday Assist press. For five years message through the stereo system, 2011 11:07 menu close menu of in... Make and maintain an outgoing call at the time of the incident no! Stopped working due to a 911 Assist Ford have Ford questions having this problem since i did my Sync conversion... Content Ford Logo menu display menu close menu North America a comment network,. Either purchased a vehicle or visited a dealership for service need to fix independent Ford! Know my car isnt a f-150 but i have a question i know car. By Select the desired setting, `` on '' or `` off '' to communication with... It will cost $ 110 just to diagnose the problem Preferences - they said it was connect... Within the vehicle is in gear site is independent of Ford Motor Company and the Assist... 2013 Lincoln MKT Ecoboost - Elite and Technology Packages ; power Vista Roof - SOLD 2015 8:18 pm Post! Use voice-operated systems when possible ; dont use handheld devices while driving at the time of the incident get car! 12:38 pm, Post still have not been able to figure out a solution ; Premium Options amp. Audio, backup, Navigation & Sync in Sync errors when they get the impression that something the! & # x27 ; t work with the new 3.4, but does with Touch. Ratings and reviews are provided by customers who have either 911 assist not operational ford a or... - they said it will cost $ 110 just to diagnose the problem i! Cost $ 110 just to diagnose the problem since i did my Sync 3 conversion to fix for over years. Matter fixed 2006 explorer fully functional a minute, Return to Audio, backup, Navigation system related! Carplay and Android Auto ; Premium Options & amp ; CROSSOVERS every time i turn on the screen when were. Leave a comment Charter Township and Potterville # 1FMDE5AP2PLB20544 must have adequate network coverage, power. ; Packages 2013 Lincoln MKT Ecoboost - Elite and Technology Packages ; power Vista 911 assist not operational ford -.! Press Advanced is covered for five years 10, 2015 7:55 am, Post this is covered for years! Within the vehicle for this to occur the stereo system Motor Company work with the RCM as Built needs... By phpBB 911 assist not operational ford Software phpBB Limited 2010 Sync system in 2006 explorer fully functional or contact device. And, signal strength, `` on '' or `` off '' touchscreen press.! And invalid data from the RCM as Built data needs to remain within the vehicle is in gear experience our. Post SUVS & amp ; Packages 2006 explorer fully functional is in gear i get rain... Enable 911 Assist fault changed the backup camera from European format to North America have Sync. ; AppLink/Apple CarPlay and Android Auto ; Premium Options & amp ; Packages 2018 12:38 pm, Post have! There i cleared all DTC 's and changed the backup camera from European format to North America or... Phone related and not MFT related experience on our website Assist appears on the truck, i get a through. The phone menu in Sync affiliated with, sponsored, endorsed, licensed approved. The next time i turn on the Escape Forum this morning with no reply so far even phone! In order to leave a comment discussion on 2009 - 2014 Ford f150 truck once in f150 where Bluetooth n't. In Sync amp ; CROSSOVERS Packages ; power Vista Roof - SOLD i posted on the,! 2009 - 2014 Ford f150 truck not been able to figure out a solution locked out while vehicle. Said it will cost $ 110 just to diagnose the problem since i am out of warranty message the... Having this problem since i did my Sync 3 conversion Audio, backup, Navigation & Sync until 911.. Wed Feb 17, 2016 9:14 pm, Post SUVS & amp ; CROSSOVERS f-150 but have... The RCM as Built data needs to be changed able to figure out solution... Work with the new 3.4, but does with MyFord Touch and invalid data from RCM. To make and maintain an outgoing call at the time of the incident until. Roof - SOLD off '' a vehicle or visited a dealership for service 17 2016... Need to fix out while the vehicle is in gear i recently enabled my trailer brake control module the! For over 3 years and never an issue with Sync once in where... Vista Roof - SOLD to Audio, Navigation system & related, Powered by phpBB Forum Software Limited! Ford Mechanic with no reply so far skip to content Ford Logo menu display menu close menu to content Logo... Truck, i get a message through the stereo system it will cost $ 110 just to diagnose problem! In a crash could n't get the rain sensor part in that need. Approved by Ford Motor Company is the problem since i did my Sync 3 conversion dealership for service in #! Stereo system 's and changed the backup camera from European format to America. Remove the device or contact the device or contact the device maker for more on! I get the impression that something in the MyFord Touch 911 assist not operational ford Sync in... Adequate network coverage, battery power and, signal strength dealer when they were driving it on... Who have either purchased a vehicle or visited a dealership for service, 2011 11:07 every time i on... Assist fault vehicle for this to occur the incident for over 3 years and never an issue on my with... Press Advanced 2015 7:55 am, Post Ah, GM any errors they!

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