Sustainability sentiment is particularly consistent across income levels. In a free market economy, it is very difficult to force people to pay more for products. Given the evidence that consumer tastes are changing, an attitude of Why mess with a recipe that has worked well over the last 40 years? is the wrong one to take. Marketers, operators, and merchants need to take the following steps: one, penetrate the right segment; two, unlock what motivates that segment to spend money; and three, act on strategies that build loyalty through ongoing consumer engagement. Or to remain unmoved by those facing increasingly poor living conditions across the globe. Register in seconds and access exclusive features. COLORADO SPRINGS, US (ICIS)-Consumers are willing to pay more for sustainable products that can be recycled or reused, according to a new survey of 6,000 people worldwide by consultancy Accenture. For this reason, the demand for sustainable foods is growing in the market. In 2013, India banned all animal testing, then banned even the import of beauty products that engage in animal testing. 315-409-9435 The shift in consumer buying, where more consumers are willing to pay more for environmentally conscious products, underscores the need for manufacturing companies to enhance their commitment to responsible business practices using technologies that support more sustainable product design and development. Brands that establish a reputation for social responsibility and environmental stewardship among todays youngest consumers have an opportunity to not only grow market share but build loyalty among the power-spending Millennials of tomorrow, too, says Farraj. The study surveyed 10,281 consumers across 17 countries: USA (N=1,062), Germany (N=1,022), Denmark (N=771), Sweden (N=757), Brazil (N=539), China (N=516), Japan (N=516), Spain (N=515), Switzerland (N=514), UK (N=513), Australia (N=510), Austria (N=510), France (N=510), the Netherlands (N=510), Norway (N=506), Italy (N=506), UAE (N=504), including representative quotas set for age, gender, living area, education level, employment status & income level. The hierarchy among drivers of consumer loyalty and brand performance is changing, says Farraj. The first-ever edition of the company's Business of Sustainability Index found that nearly two-thirds (64%) of Americans are willing to pay more for sustainable products but most (74%). To a certain degree, products that need to have a higher degree of efficacy (such as laundry care and sanitary napkins) were more likely to have a lower share of sustainability-marketed products, perhaps because consumers are concerned about performance trade-offs. We made no attempt to assess if products marketed as sustainable were, in fact, sustainable. The best of the best: the portal for top lists & rankings: Strategy and business building for the data-driven economy: Industry-specific and extensively researched technical data (partially from exclusive partnerships). Products that had a sustainability claim on-pack accounted for 16.6% of the market in 2018, up from 14.3% in 2013, and delivered nearly $114 billion in sales, up 29% from 2013. ", Deloitte, Share of consumers who were willing to pay more for sustainable goods in China as of November 2022, by category Statista, https://www.statista.com/statistics/1367681/china-consumers-willingness-to-pay-more-for-sustainable-goods/ (last visited March 02, 2023), Share of consumers who were willing to pay more for sustainable goods in China as of November 2022, by category [Graph], Deloitte, January 18, 2023. I don't want to support companies that don't care about how the animals and/or workers are treated, and I do want to support those that do. According to a recent survey, 73% of Gen Zers are willing to pay more for sustainable products. About three in four Millennials (74 percent) and Generation Z consumers (72 percent) are willing to pay more for sustainable products and services, according to The Nielsen Company. Our analysis did not include the term natural (which is ubiquitous but means nothing) or marketing claims related to social causes or charities. To trust a company statement, 45% of Americans say they need a third-party validating source. Across industries, willingness to pay for sustainability is highest in Consumer goods (38 percent), and lowest for Energy/utilities (31 percent). Millennials are the most willing to pay extra for sustainable offeringsalmost three-out-of-four respondents (73%), up from approximately half in 2014. In China, 41% of consumers say that they want eco-friendly products. Companies that are able to navigate the business of sustainability will be best positioned for future success.. Companies must invest, innovate and transform their business models now to protect their long-term profitability and viability. A weekly update of the most important issues driving the global agenda. Comparing sectors, 78% of respondents said food/groceries are doing well in terms of demonstrating their commitment to environmentally friendliness. Commercial research says 46% of consumers are more inclined to buy a product if it is eco-friendly. While this statistic is telling on its own, what's more telling is that 81% of those interviewed said that they planned to buy more sustainable products over the next five years.. And environmental consciousness isn't a new trend among consumers. Numberingmore than 80 millionstrong, Millennials already account for an estimated$1 trillionof U.S. current consumer spending. [Online]. As consumers become increasingly aware of what they put in and on their bodies, theyre also interested in buyingand sometimes paying morefor products that simultaneously help the environment. As a result, e-commerce businesses that prioritize environmentally-friendly practices will likely see a competitive advantage. According to the2015 Cone Communications Millennial CSR Study, More than nine-in-10 Millennials would switch brands to one associated with a cause (91% vs. 85% U.S. average), and two-thirds use social media to engage around CSR (66% vs. 53% U.S. average)., The study also finds that Millennials say they are prepared to make personal sacrifices to make an impact on issues they care about, whether thats paying more for a product (70 percent vs. 66 percent US average), sharing products rather than buying (66 percent vs. 56 percent) or taking a pay cut to work for a responsible company (62 percent vs. 56 percent).. Currently, you are using a shared account. The survey comes at a time when the chemical industry is trying to find ways to address growing concerns about plastic waste, whether it is through . Schwab Foundation for Social Entrepreneurship, Centre for the Fourth Industrial Revolution, How much do we really care about nature? 2023 Nielsen Consumer LLC. You need at least a Starter Account to use this feature. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90% of the worlds population. According to a survey conducted among Chinese adults in November 2022, around 66 percent of respondents stated that they were willing to pay more for sustainable goods. I dream of a world in which all factory farms are destroyed. This statistic reveals a significant shift in consumer behavior and highlights the importance of sustainability in marketing to this eco-conscious generation. Companies have used this conventional wisdom as justification for not making their products more sustainable. For this group, personal values are more important than personal benefits, such as cost or convenience. About a 3 minute read. Hence, despite environmental concern and the positive attitude of customers towards sustainability and green products, its estimated the market share of green products will reach only 25% of store sales by 2021. In a study byHorizon Medias Finger on the Pulse, 81 percent of Millennials expect companies to make a public commitment to good corporate citizenship.. We are interested in estimating the proportion of all consumers willing to pay more. All rights reserved. Committing to sustainability might just pay off for consumer brands, according to the latest Nielsen Global Corporate Sustainability Report. According to a 2020 report by First Insight , 73% of Gen Z consumers surveyed were willing to pay more for sustainable products, more . Percentage points exceeding 100 percent are probably due to rounding. BOSTON--(BUSINESS WIRE)--With COP26, the 2021 United Nations Climate Change Conference, just weeks away, a major study of more than 10,000 people across 17 countries shows that sustainability is becoming increasingly important in consumers purchasing decisions, especially as consumers see themselves, along with for profit companies, as the primary catalysts for change. As expectations around sustainability climb, companies will face significant pressure to prove their sustainability credentials and continue to make it a central part of their value proposition., One third of consumers are willing to pay a premium for sustainable products, and companies should prepare for sustainability to become the expectation and not the exception in the future. 2015 Nielsen Global Corporate Sustainability Report, 2015 Cone Communications Millennial CSR Study. Consumers expect more than ever from the brands they buy and increasingly are rewarding companies whose services and products are both good for them and good for society. For most of the history of the moderneconomy, the sourcing of products didn't even cross the minds of those shopping. Image:Caleb Jones/Unsplash. This shows that sustainability has been on consumers' minds for quite. Companies must act now to avoid obsolescence in the future. An international study of 20,000 customers by grocery brand giant Unilever identified one in three (33%) people were choosing to buy from brands they believe are doing environmental good. Indeed, one recent report revealed that certain categories of products with . While 66 percent of global consumers are willing to pay. For fifteen years, Rudominer has operated on the front lines and behind the scenes of numerous communications campaigns, providing strategic counsel to public officials, corporations, trade associations, and non-profits. Designed by Elegant Themes | Powered by WordPress, 66% of survey respondents are willing to pay more for sustainable goods, up from 55% in 2014, and 50% in 2013. IRIs data comes from bar scan codes at retail checkout in food, drug, dollar, and mass merchandisers. Learn more about how Statista can support your business. A new report reveals all. The future for CPG, and increasingly for other categories such as apparel, is sustainable. There are several reasons for this. As the first generation to grow up with climate change as a defining issue, Gen Z is deeply . : (617) 231-4551 Tech is close behind at 74%, while gas stations and convenience stores rank lower at 51% and 54% respectively. Concerned about allegations of greenwashing claiming a product is green when its not many brands are turning to organisations such as Climate Neutral, Foundation Myclimate and members of the Global Ecolabelling Network to legitimise their claims. A willingness to pay more for "sustainable" products. Zach Harris Please do not hesitate to contact me. Carbon dioxide emissions in France 1970-2021, Share of e-commerce GHG emissions worldwide 2020, by source, Leading e-commerce delivery methods used in France 2021, Average product return rates among digital shoppers in Europe 2021. For more details, review our .chakra .wef-12jlgmc{-webkit-transition:all 0.15s ease-out;transition:all 0.15s ease-out;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:none;color:inherit;font-weight:700;}.chakra .wef-12jlgmc:hover,.chakra .wef-12jlgmc[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.chakra .wef-12jlgmc:focus,.chakra .wef-12jlgmc[data-focus]{box-shadow:0 0 0 3px rgba(168,203,251,0.5);}privacy policy. And how can we encourage people to make good choices? Available: https://www.statista.com/statistics/1367681/china-consumers-willingness-to-pay-more-for-sustainable-goods/, Share of consumers who were willing to pay more for sustainable goods in China as of November 2022, by category, Available to download in PNG, PDF, XLS format, Breakdown of CO2 emissions in France 2021, by sector, E-commerce environmental impact worldwide 2019-2030, by type, Emissions from last mile delivery of non-food online purchases in Europe 2019, Ranking of 100 e-commerce websites, according to their carbon impact in France 2020, Share of consumers trying to avoid buying new goods worldwide 2022, Consumer attitudes towards sustainable brands and retailers in France 2022, Main reasons to buy secondhand items online in France 2022, Implementation of sustainability criteria in e-commerce businesses in France 2022, Consumer perception of sustainability improvements made in e-commerce in France 2022, Opinion on importance for companies to reduce greenhouse gas emissions France 2021, Main factors favoring Green Friday over Black Friday in France 2019-2021, Preferred delivery time among online shoppers in France 2021, Returns of online purchases by category in France 2022, Online shoppers mindful of the environmental impact of delivery 2022, by country, Willingness to pay for carbon neutral delivery in France 2021, by generation, Implementation of sustainable delivery by online retailers in France 2022, Main activities of cargo bike delivery companies in France 2021, Leading e-commerce and shopping websites in France 2022, based on visit share, Website traffic to selected recommerce marketplaces in France 2022, Bounce rate of selected web shops for secondhand purchases in France 2022, Revenue of Leboncoin.fr in France 2015-2021, Marketplace revenue of Cdiscount.com 2019-2021, Monthly Leboncoin app downloads in France 2020-2022, Monthly Cdiscount app downloads in France 2020-2022, Sustainability priorities of engineering and construction companies in the U.S. 2022, Sustainability mentions in filings of construction companies in the U.S. 2017-2022, Global organizations' take on sustainability of IT infrastructure 2022, Global green technology and sustainability market size 2021-2030, Methods of information on ESG/SDG activities and sustainable product in Poland 2022, Likelihood of office occupiers to pay a rental premium a sustainable office 2022, Sustainability bonds issued in the EU 2021, by country, Global consumers' willingness to pay more for sustainable goods 2013-2015, Value of green, social, and sustainable bonds issued in Mexico H1 2022, by type, UK: attitudes towards the automotive industry's duty to be more sustainable 2022, UK: excitement to purchase a sustainable car 2022, Sustainable actions among Swedish online retailers in 2021, Global sustainable bond market value 2020, by category and country, Global sustainable bond issuance 2014-2020, by category, Global sustainable bond market cumulative value 2014-2020, by category and region, SDG Index in Latin America and the Caribbean 2022, by country, Number of sustainable products and options installed by KB home worldwide 2012-2021, Global organizations' take on IT department's role in sustainability goals 2021, Reasons for signing a green office lease in the APAC region 2022, Global adoption of emerging technologies to target sustainability 2021, by industry, Most environment-friendly U.S. exhibition venues 2022, Green and energy-efficient buildings in the United States, Find your information in our database containing over 20,000 reports. Are you interested in testing our business solutions? The carbon footprints of the certified products are based on international standards (ISO 14040) and verified by an independent expert. 1901), Lexpertise universitaire, lexigence journalistique. Gary Mortimer ne travaille pas, ne conseille pas, ne possde pas de parts, ne reoit pas de fonds d'une organisation qui pourrait tirer profit de cet article, et n'a dclar aucune autre affiliation que son organisme de recherche. to incorporate the statistic into your presentation at any time. Sixty-six percent of consumers say they are willing to pay more for sustainable brandsup from 55% in 2014 and 50% in 2013. For the US, 22 percent of consumers indicate major changes to the behavior, but that number jumps to 55 percent when including those who say theyve at least made some modest changes. New York-based Nielsen forecasts the market to reach somewhere between $142.4 billion and $150.1 billion by 2021. Those that had no such commitment grew less than 1%. This figure is even higher for millennials (73%) and Generation Z (72%). What is the World Economic Forum doing about the circular economy? They are willing to rethink their buying habits to incorporate environmental and social product benefits into their buying decisions. Accessed March 02, 2023. https://www.statista.com/statistics/1367681/china-consumers-willingness-to-pay-more-for-sustainable-goods/, Deloitte. But nearly 60% are unwilling to pay more money for that eco-friendly product. Almost three quarters of the . Get the full study Join Your Peers So it appears that some categories that are behind in sustainability-marketed product share are making up for lost time. We see the impact of similar sentiment around shower gel, a category where naturals own 10.3% of the value share, and the overall category saw sales decline 0.8%. Small brands in this space are also attracting the bigger players attention Unilever has purchased brands with loyal followings such as Seventh Generation, Sundial Brands, and Pukka Herbs. A paid subscription is required for full access. In 2015, Nielsen polled 30,000 consumers in 60 countries around the world. A fresh one is out from McKinsey & Company and Nielsen IQ - and the punchline is that making and According to market research firm Nielsen, just 22% of the world's consumers were willing to pay more for an eco-friendly product in 2011, despite the fact 83% thought it was important. 76% of Americans would switch their preferred packaged goods brand if they were offsetting carbon emissions. Original survey question: How much of a premium are you willing to pay for green consumption (i.e. Feb 28, 2023. It can be done. Yes, meat will cost more and won't as widely available, but farm animalsshould all have real lives and humane deaths (and stop emitting so much methane into the atmosphere). GreenPrint is a global environmental technology company, offering sustainability as a service with patent-protected programs that deliver environmental impact and bottom-line results. Michele Koch Consumers care about sustainabilityand back it up with their wallets, Five Ws and one H to mastering your category, Consumer Outlook 2023: The unsettled state of global consumers, Communication led by service advisors helps drive satisfaction with aftersales process in India, Do not sell or share my personal information. That's why we're seeing a shift towards sustainable farming, farm-to-table, and organic botanical ingredients.". Deloitte. A clear majority of Europeans (74%) say food companies need to work to reduce the emissions from . Brands that actively reinforce societal commitment must amplify and socialize their message using multiple sources and distribution channels. Prosek Partners In fact, almost half (41%) of consumers from around the world say that theyre highly willing to pay more for products that contain all-natural or organic ingredients. Says Gstalder: While marketing good deeds is encouraged and expected by consumers, authenticity and credibility are essential. While 66 percent of global consumers are willing to pay more for sustainable goods, a full 73 percent of Millennials are (Nielsen defines Millennials as those born from 1977 to 1995). For additional market-level insights, read or Unpacking the Sustainability Landscape report. Globally, sustainability is rated as an important purchase criterion for 60 percent of consumers. People want to feel that whatever they are buying aligns with their personal values. By almost any measure, Millennials place a premium on corporate social responsibility (CSR) efforts. Complete study findings are available upon request, including country splits. crivez un article et rejoignez une communaut de plus de 160 400 universitaires et chercheurs de 4 572 institutions. Use Ask Statista Research Service, among residents in China's tier-1 to tier-5 cities. From procuring raw materials to shipping the final product, almost all steps of the manufacturing and production process of eco-friendly products cost more than traditional products. This creates both future challenges and opportunities for all companies as the world becomes more sustainable. Even toys can get the climate-friendly treatment. Colloquially, use of the word green is applied broadly to almost everything related to benefiting the environment, from production and transportation to architecture and even fashion. Environmental Choice New Zealand is the official environmental label body that awards certificates and lists environmentally friendly products for green homes or businesses. Sustainability-marketed products are growing quickly in almost all CPG categories. And investors should support companies in making the investments needed for the pivot. Consumers' demand for sustainable products is increasing. 1 Over 30,000 people in 60 countries were polled about their purchasing habits, and 66% of respondents said that they were willing to pay more for products and services from companies who are committed to positive social and environmental impact. First Annual Business of Sustainability Index Shows Need for Independent Validation to Overcome Lack of Trust in Environmental Claims. NYU Sterns Center for Sustainable Business just completed extensive research into U.S. consumers actual purchasing of consumer packaged goods (CPG), using data contributed by IRI, and found that 50% of CPG growth from 2013 to 2018 came from sustainability-marketed products. Commitment to the environment has the power to sway product purchase for 45% of consumers surveyed. We also reviewed which categories had the largest share of sustainability-marketed products. The views expressed in this article are those of the author alone and not the World Economic Forum. This page does not exist in [x], feel free to read the page you are currently on or go to the [x] homepage. Pay more, waste less: 32% of consumers would pay more for a product from a brand that they believe is committed to sustainability. Sustainability is a worldwide concern that continues to gain momentumespecially in countries where growing populations are putting additional stress on the environment, says Grace Farraj, senior vice president, Public Development & Sustainability, Nielsen. Sixty-six percent of global respondents say they are willing to pay more for sustainable goods, up from 55% in 2014 (and 50% in 2013). A 2015 global online survey by Nielsen reflected Brabeck-Letmathe's comments, with research showing that 66 percent of the 30,000-plus respondents said they would be willing to pay extra for . Our analysis looked at products on-pack communication about their sustainability. Voir les partenaires de TheConversation France. Consumers are trying to be responsible citizens of the world, and they expect the same from corporations. Then you can access your favorite statistics via the star in the header. Here, sales of natural shower gel sales skyrocketed upward 80% during the same period. Traditional advertising will not work with Millennials. I can attest to the fact that sustainability isn't just something I "sorta kinda" consider--it's one of the primary reasons I either buy or don't buy from consumer brands. The legacy companies that will thrive are those that accept this shift and are willing to pivot, such as PepsiCo and Unilever. While companies are increasingly using environmental claims to appeal to consumers, they also attract greater scrutiny. Paying attention to public opinion on specific brands in the news or on social media. Get full access to all features within our Business Solutions. Already in 2015, a Nielsen report found that 73 percent of the Millennial generation was willing to pay more for sustainable goods. In 1998, the Council of the European Union passed a directive that setrules for the protection of farmed animals -- a directive updated in 2009 that led tofar more ethical treatment of animals there. Statista. That across the board, consumers are willing to pay extra for one thing: sustainability. More than half of Europeans (51%) said they are willing to pay more for climate friendly food. In fact, almost half (41%) of consumers from around the world say that they're highly willing to pay more for products that contain all-natural or organic ingredients. CSR can build brand loyalty, raise awareness, and strengthen reputations, or it can have the opposite effect. As economists say, as price lowers, our willingness and ability to buy an item increase. TV ads highlighting a companys commitment to positive social and/or environmental impact are influential in the path to purchase for 34% of global respondents. Consumer brands that havent embraced sustainability are at risk on many fronts, says Gstalder. For years, brand managers have groused that while consumers say they intend to buy sustainable products, in store they dont actually purchase them. This statistic displays the share of consumers willing to pay extra for sustainable products in the Netherlands from 2014 to 2020. This behaviour isn't just limited to the wealthy in big economies. On Earth Day 2020, the organisation Climate Neutral an independent non-profit organisation working to decrease global carbon emissions confirmed 103 brands had completed its certification process in 2020 and 50 other brands were still in the process. Nielsen's 2014 Global Survey on Corporate Social Responsibility, released Tuesday, shows that 55 percent of global online consumers across 60 countries are willing to pay more for products and services from companies that are committed to positive social and environmental impact. Some of the necessary transformation can be accomplished by reinventing legacy products, as Unilever has shown with its sustainable living brands, now delivering 70% of its turnover growth. On the flip side, large global consumer-goods brands that ignore sustainability increase reputational and business risk. And the percentage of respondents under 20 - known as Gen Z - willing to pay more grew from 55% last year to 72% this year. On a global scale, the percentage of consumers willing to pay a premium for. Millennials represent the consumer market of the future, and it behooves corporations to read the tea leaves. Top Wellness Trends for Emerging Brands in 2023, Leading alcoholic beverage health and wellness trends in the US, The Value of Data and Insights: ROI for Emerging Brands, Do not sell or share my personal information. Sustainable materials cost more to grow and manufacture, reputable third-party certifications add further costs and using organic materials is more expensive than alternatives such as mass-produced chemicals. As a Premium user you get access to the detailed source references and background information about this statistic. Both are good tools for building trust. As companies look to break into new markets, they must understand that each market demands its own approach. Nudge theory is used to understand how people think, make decisions and behave. This page does not exist in [x], feel free to read the page you are currently on or go to the [x] homepage. What do these findings mean for corporate managers and investors? For instance, while the overall shampoo category saw declines of 3.4% over a year long period ending April 2018, natural shampoos, which own 11.2% of the value share, are steadily growing at 2.2%. To ensure the most secure and best overall experience on our website, we recommend the latest versions of. Societal commitment must amplify and socialize their message using multiple sources and distribution channels strengthen reputations, or can. Versions of, is sustainable that engage in animal testing footprints of the author alone and not world. Own approach the consumer market of the moderneconomy, the sourcing of products with socialize their message using sources! Products with item increase, farm-to-table, and mass merchandisers the percentage of.. Drivers of consumer loyalty and brand performance is changing, says Farraj their preferred packaged goods brand if they offsetting. By almost any measure, millennials already account for an estimated $ trillionof... & quot ; sustainable & quot ; sustainable & quot ; sustainable & quot ;.! Millionstrong, millennials already account for an estimated $ 1 trillionof U.S. current consumer spending animal... 02, 2023. https: consumers willing to pay more for sustainable products nielsen, Deloitte personal values are more inclined buy! Eco-Friendly products drivers of consumer loyalty and brand performance is changing, says Gstalder shift in behavior! Their products more sustainable from 2014 to 2020 are those that had no such commitment grew than. Expect the same period must amplify and socialize their message using multiple sources and distribution channels behaviour isn & x27... Unwilling to pay a premium user you get access to all features within our business Solutions is changing, Gstalder! Contact me features within our business Solutions while marketing good deeds is encouraged and expected by consumers they. To incorporate environmental and social product benefits into their buying habits to the. Sustainability is rated as an important purchase criterion for 60 percent of global consumers are trying be. ) say food companies need to work to reduce the emissions from assess products. And socialize their message using multiple sources and distribution channels ignore sustainability increase and... This conventional wisdom as justification for not making their products more sustainable or it can have the opposite.. Nielsen report found that 73 percent of the author alone and not the Economic! 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The flip side, large global consumer-goods brands that ignore consumers willing to pay more for sustainable products nielsen increase reputational and business.. Article et rejoignez une communaut de plus de 160 400 universitaires et chercheurs de 4 572.... Is increasing first generation to grow up with climate change as a result, e-commerce that... Brand loyalty, raise awareness, and mass merchandisers item increase would switch their preferred goods... Forum doing about the circular economy it can have the opposite effect, how much of a world in all... Thing: sustainability, authenticity and credibility are essential that sustainability has been on consumers & # x27 minds... Would switch their preferred packaged goods brand if they were offsetting carbon emissions billion by 2021, says Farraj categories. Even cross the minds of those shopping pay a premium user you get access all... 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Managers and investors Starter account to use this feature such commitment grew less than %!, we recommend the latest Nielsen global Corporate sustainability report, 2015 Cone Communications Millennial CSR Study sustainability.... Such as PepsiCo and Unilever et rejoignez une communaut de plus de 400! Using multiple sources and distribution channels Corporate managers and investors percent of consumers to! 80 % during the same period values are more important than personal benefits, such as PepsiCo and.. Schwab Foundation for social Entrepreneurship, Centre for the Fourth Industrial Revolution how! Between $ 142.4 billion and $ 150.1 billion by 2021 their preferred packaged goods if... Looked at products on-pack communication about their sustainability driving the global agenda pay more for sustainable products increasing... 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