Confirm your choice by selecting " Cance l". Disable video enhancer and vibrant color effect. Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. Last checked 0 seconds ago. First, make sure your Internet connection is up and running. In order to resolve this issue, you will need to clear the error from the system by refreshing the device. If Discovery Plus crashes again, you should clear out the device's cache and data. Reopen the app or browser and try to stream again. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Really anxious to view the channel! Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Check to see if the problem exists on multiple devices. Let us show you how to cold boot or disc, Cannot find apps on Samsung TV, projector, or Blu-ray player, When an app seems to be missing from your TV/Odyssey Ark gaming screen/projector or you can't find it, it may have been retired. Learn how to easily fix the most common Discovery+ issues and get back to streaming in no time. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. There are multiple reasons why Discovery Plus keeps freezing. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Discovery Communications Check Discovery Plus Servers. Qwest TV and Vivaldi Channels Removed. People with a Discovery+ subscription found out that the app is consistently crashing and no longer working when accessed on Amazon Fire TV Stick. TV-PG. When you experience internet connectivity issues with your streaming device, it is recommended that you try checking internet activity with another device. Method 3: Clear Cache Data. The only way I know to fix the issue is to close discovery+ and restart it. Activate Credit Card. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. Getting both of the ad-supported versions totals $14.98 per month . When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . Remember User ID. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Did You Know You Can Buy a $500 Machine Just for Cleaning Records? All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. If you're a fan of The Apprentice, we've got great news for you. If other channels are working correctly, and you only experience this issue on the Discovery+ channel (app), that is likely an indication that the issue lies within that particular channel. Watch offline with Downloads now available on Android devices. If youre trying to stream over Wi-Fi or a mobile internet connection, switch to a wired connection if at all possible. On a web browser, go to Account > Cancel > Cancel Subscription. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. Here's how you can do this: First, try to reload the page in your browser. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport Redeeming a discovery+ gift card, voucher or promo code. Discovery+ has quickly become a streaming giant since its inception in 2021. These sites make it their business to track online services and frequently share information before the service does. When things go wrong, the Twitterverse knows. This should serve as good news for Amazon Fire TV Stick users as well as the Discovery may soon address that too. If you attempt to exceed this number, you will receive the too many streams error. After youve fully restarted your device, try to stream Discovery Plus and see if it works. Does this clear up the issue you are seeing? the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. Its pretty annoying :(. I cancel my subscription. You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. If a specific step doesnt apply to your device, skip it and continue troubleshooting with the next tip. One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. In fact, the first few months after a launch are always a time when various problems are ironed out by developers. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). If no bar is displayed for a specific time it means that the service was down and the site was offline. If youre using the Discovery Plus app on a phone or streaming device, fully close the app and restart it. If you are still having issues, it is time to contact Discovery's customer support. You need to unplug some devices to restart them, while you need to power off others. Secure Account Log In. If the TV trick doesn't help, restart/reset the device you're using. To do so, follow these steps: Similarly, you will need to restart your device if you have these issues on an iPhone or iPad. The problem here is that these issues are directly related to your Internet connection speed. Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. Step 4: Press the Fast Forward button two times. With the HBO Max-Discovery+ merger, the Discovery+ help desk is a great resource for many streaming subscribers. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. Watch the best real-life shows from your favorite. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. Step 2: Press the Up arrow one time. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. Navigate to discoveryplus.com on your computer. Checking whether the service is down is pretty easy, so thats an excellent place to begin. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. Now, in order to fix the problem, there are a few steps you need to take. If you're using the app you can go ahead and close the app and relaunch it. Go back to whatever you were binging on. Thanks for posting here in the Community! A good antivirus checker can help you find and clear any malicious software; there are free antivirus programs and paid antivirus options. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. JavaScript is required. Cable programmer Discovery launched the service with two tiers -- $5 a month with. If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. After leaving it unheard, Discovery+ support has finally broken the silence and is now seen assuring users that the issue is known and a fix is being worked upon. From there you can unsubscribe from any subscriptions you've made through Roku. iPhone and Android have different ways of closing apps. Readers like you help support MUO. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Discovery+ allows for four simultaneous streams per account. If you're having any internet connection issues, then move onto troubleshooting your home network router. I work the problem directly with discovery+ help by putting a ticket report of the problem and submitting photos of the message. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. It's f**king ridiculous and makes the experience so frustrating. The blue bar displays the response time, which is better when smaller. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. or Down for Everyone or Just Me? Here are the reports of what people have been facing. For information on the new Warner Bros Discovery, please visit Warner Bros. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. Step 3: Select the app and then press the 'Delete' button. Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. Discovery Plus not working on Samsung TVQuick and Simple Solution that works 99% of the time. Automatic subscription renewal. Sign out and back into Discovery Plus. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. First, try clearing the cache and data for the app and restarting your device. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discovery's . Support is also available on your mobile device through the Samsung Members App. Doing this fixes the issue often. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. I have the same issue. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. New Episodes Every Friday. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. If you don't have an account, you'll see a message to log in online along with a provided URL. But the problem is since it is based on a TV subscription then you must have login credentials. * For Samsung Supplies information go to: * For S.T.A.R. I have a problem with Disney+ Select the option you are having issues with and help provide feedback to the service. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache. Try to reset your password by clicking on the Login page, then on "Forgot password?". As per reports . Follow the prompts on your computer, laptop or mobile device to sign up for a discovery+ subscription. Reopen the Discovery+ app and try to add shows to the My List section again. Roku should just fix the problem with Discovery, and automatically re-add the channel, if that is, in fact, what will fix it. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Close Discovery+ on your device or web browser. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PFLM2PK" height="0" width="0" style="display: none; visibility: hidden"></iframe> Please contact us using the link provided and select Submit a Request and we'll work to troubleshoot the issue together. Start by checking social media, as other viewers may have already complained. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. If any of those components has a problem, then Discovery Plus wont work. Change your password. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Forgot your password. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Method 2: Log in with username and password Get signed up on Google Pay. Sorry, there is insufficient stock for your cart. Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. We'll send you an email with instructions to reset your password. Select which devices you want to remove. You can also try to reboot your device, especially when you're using the mobile app. If none of these fixes have worked, contact Discovery Plus customer services. EVs have been around a long time but are quickly gaining speed in the automotive industry. Get signed up on Discovery plus. Why. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. Brand names used in our stories are trademarks of respective companies. Step 4: Confirm your choice. 1. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. Discovery Plus app not working or keeps crashing on Fire TV Stick, says no internet; sync issue with Samsung Health also reported. Can't access Discovery Plus? Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. Slack has 30+ years' experience writing about technology. Here's how to get Discovery Plus working correctly again. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Reboot your router. If youre using the web player, check for any available operating system updates. Want to know more about us? Multiple or unauthorized account charges. EVs have been around a long time but are quickly gaining speed in the automotive industry. Go run an Internet speed test to see how you're standing. Email as a contact option was discontinued as of April 3rd, 2019. Go through all that and says my email or password not right. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. Hopefully, the Discovery Plus app is now working properly for you. Reopen the Discovery+ app and try to play the desired content again. Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. Restart your device and/or reset the router. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. Free standard shipping, exclusive offers and financing options. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. Channels on Roku are maintained by the channel developer themselves. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. Restart your router again and power the device back on. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Discovery Plus Supported Devices: What Devices Is It Compatible With? Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. Make sure your Internet connection is working again and retry the Discovery Plus app. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. Planet,. Can't Access Discoveryplus - Troubleshooting Instructions If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems Force a full refresh for the site. Log in to your Verizon account. Try playing the video on an alternative internet browser or device. Choose Account from the drop down menu. This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. Last checked 36 secs ago. Go to the apps rail, select discovery+, and then select Sign In. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. Leave the devices disconnected for a minimum of two minutes. Is the network blocking Disney Plus. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. iPhone v. Android: Which Is Best For You? Submit your comments about Discoveryplus.com service status or report an issue below to let others know that they aren't the only ones having trouble. To Subscribe it for free, follow these steps: First, Download and Install Google Pay. If you have access to your modem, router, and any other network hardware, try rebooting everything. Get the Latest Tech News Delivered Every Day. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . So because of this, I have to scroll through all these random shows to get to the ones I was actually watching. Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. Typically, it means Discovery Plus won't work at all, but sometimes, it can cause freezing issues. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. If the procedure above does not rectify the issue, you will need to consider other roots of the problem. If the problem persists, close the Discovery Plus app and turn off the device. Installed it a couple of times. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. MakeUseOf MWC Awards 2023: The Best Tech in Show. If you do not see an email from discovery+ in your inbox, please check your spam and junk folders. But the app has gone wonky recently. Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Many have a restart option alongside the power off option. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). If the problem persists, close the Discovery Plus app and turn off the device. Clear your browser cache. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Reopen your Discovery+ app and try to play the content again. If youre using the web player, you can instead clear the browser cache of the web browser youre using. 2.5 Mbps: Recommended for SD quality video. There's something for everyone. Copyright 1995-2023 SAMSUNG All Rights Reserved. Let's see what you have to do if Discovery Plus is not working. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop.
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