Explore guides to help you plan for big financial goals. I have my passwords save and just use facial recognition. BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Terrible app. Done. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB reports on known marketplace practices. The money that you receive can be used to pay off debt, save for retirement, or invest in new technology. If you read the paperwork, it says to request a check you will need to "Go online to get your funds via paper check". What is the postal code they are asking and how come no telephone numbers are working? So I can use the card but have no idea how much money I have. Once you receive the check, you can cash it or deposit it into your bank account. I'm not holding my breath. Exploring the World of Knowledge and Understanding. Called customer service. North Lane Technologies acquired by Syncapay, Name of the organization that made the acquisition, Total number of Crunchbase contacts associated with this organization, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. DaveNTX, You can Call 877-200-8555 and press the number for lost or stolen card to get a person. We provide a single point of integration with the world's most popular payment methods. Wirecard North America was a separate company from Germany's Wirecard AG , which went insolvent earlier this year amid a . what sucky security they have here. How's that? Sugeng Riyanto ( Indonesia ). They finally cut me a check after I requestedand after I called multiple times and wasted my time attempting to activate the stupid Northlane Debit card online and then attempting to transfer the fullamt to my bank account. International Association of Better Business Bureaus. This is a complete scam. Then, follow the on-screen instructions. Residential Customers Please upgrade your browser and/or operating system to improve your user experience. NorthLane doesnt work dont download or try until fixed. Cruise lines are making a big mistake to use you all to process crew salary. A Guide to Choosing the Right Language. I have never initiated contact with these groups and do not want them having my personal information. December 10, 2020. Two fintech firms one from the Philadelphia region and other from Chicago merged at the end of 2020 and have rebranded to form a single, unified payments brand: Onbe.The merger of North Lane Technologies and daVinci Payments comes from a majority equity investment by Centerbridge Partners, and the newly formed company specializes in payment services for large enterprises. Please advise. I cant believe the frustration Ive gone through only using the card twice. Complete waste of time. NorthLane is very basic you cannot transfer money to another account using NorthLane you have to login to a computer. When I finally got the cards activated and tried to use them at Krogers and Walmart THE CARDS WOULDN'T GO THRU. I have money on the card. Havent been able to review my account via NorthLane for weeks now. How can i fix it ? Received a refund card from power company. Copyright 2023 FirstEnergy Corp. All Rights Reserved. Or I'll just have to take this to court to get my money back. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Ended up calling the number to activate and that worked as it should. I wanted toTransfer funds to my bank account but CANT because I cant register the flipping card! (Note: Is this article not meeting your expectations? I've been trying to activate and register my card for over two (2) hours, saying password doesn't match ( did that for at least six,(6) times. Client Reviews; Contact North Lane Technologies, Inc..more info 555 East North Lane . Try to register card to check bal with northland app, doesn't work. Idk why people have trouble with this.. i just needed NorthLane to be checking my balance other than that it works, Got a pre-paid card and figured I would use NorthLane instead of calling to activate itwell NorthLane is completely useless and all it does is give you an error when you try to register it. It says it "can be used everywhere Mastercard debit cards are accepted," which acknowledges . So dont listen to these 1 Star negative Nancys. I only had NorthLane for about 5-6 months I believe but lately its been saying it cannot connect to server in a red box at the top of the screen when you open NorthLane . Thank you! I cannot use the card issued as a refund, neither can I register or log in to northlane .com and it will expire in a month. So annoyed. Total scam! You said it would be available the next day. I paid extra in order to receive my money faster and I dont appreciate this company giving out false information about bank transfers. I will no longer be using its services entirely. A Comprehensive Review. So you can do that once, but then you'll have activated it and you can't do that again. I have tried to activate my card from Dish several times and it keeps saying error and try again. can not activate my card from verizon I have tried many times please help. I work for ROYAL CARIBBEAN INT. Active, Closed, Alternate or previous names for the organization, Whether an Organization is for profit or non-profit, Auto-generated name of transaction (e.g. They have someone stealing your money or their system is so broken it just dissappears. I keep getting emails that north lane is declining the transaction. Once it's expired [again], you can still get it reissued (for a fee), and you'll be paying the monthly service charge. This is a huge SCAM and they are taking everyone's unaccessed refunds! The Mastercard is issued by something called "Sunrise Banks" and the program is managed by North Lane Technologies, Inc. A search of the internet reveals that "Sunrise Banks" is a dba for "University Financial Corporation, GBC". North Lane Technologies is a payments technology leader, managing customer, employee, and corporate payouts and disbursements across the Fortune 500. Business customers will receive a check for refunds I just want to check the balance on my refund card, but have been North Lane Technologies was acquired by Syncapay on Oct 22, 2020 . Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. It's ridiculous that you need to SET UP AN ACCOUNT, after you set a 4 digit code, just to use a card that was refunding me money they overcharged me? We are recruiting: Various Vacancies; Chairman's update - March 2021; Supply Chain Continuity - Spectrum Technologies - Covid-19 They say that the cards can be used anywhere Master Card is accepted but the cards continue to get turned down when I try to use them. I had the card for a week, and I have already lost $12 in cash. TDS first said it would take 5-7 business days. Wont activate card on their website without registering. Stay away from this service.. Its the most frustrating experience, I rather have 3 root canals. Reduce costs and maximize opportunity with digital refunds, Improve the experience with faster payouts, Make an impression with on-message materials, Eliminate complex administrative processes. Then you go online to register your card for online access. With it concerning my earned finances, I find it very concerning that I cannot review my account. 5. The North Lane Mobile app lets you manage your North Lane prepaid card easily I got a refund from ATT on a card from NL. My refund is a whopping $1.83. Syncapay's Juli Spottiswood is looking ahead after an acquisition that drew a lot of attention. On 3/2/2022, I requested a refund check be sent to my sister-in-law for the amount due her. North Lane Technologies, Inc..more info 555 East North Lane Conshohocken, Pennsylvania 19428 (2,700 miles away) +1-610-234-4410 +1-610-234-4410. Long story short, every transaction I tried with this card was deemed fraudulent by the northlane and my card was declined. Credits are handled differently depending on the dollar amount, timing of the payment, account status, and state. I believe this is nothing more than a way for AT&T to keep your money! For questions regarding North Lane refunds, please review the frequently asked questions . I had $359 spent $150 and had $1 left. You can ask them to send you a check. Needs to be fixed. Contact Information Website I cant log in to my account they said contact costomer service. I have seen everywhere on here about these cards and people saying, when you get the card just call and request a check. RECEIPTS AND OTHER DOCUMENTATION: You can get a receipt at the time you make any Transactions using your CITI PREPAID SERVICES Card at an ATM (if the Supplement states that ATM use is allowed for your program) or point-of-sale terminal, except for certain small-ticket Transactions. I tried to activate the card by calling the number provided on the card. Your app is a dismal failure. In a day of technology possibilities, its disappointing that they got this so wrong. North Lane does not seem very safe to us. Unless I call the number on the card.. the people that made this has no idea what they are doing. Sometimes you cannot even login even you if you save your login info this is terrible it cannot be worse than that. I also could not activate or register my card online. We display the prepaid account agreements in this database as the respective issuers submitted them. North Lane Technologies, Inc. is located at 555 E North Ln Suite 5040 in Conshohocken, Pennsylvania 19428. It WILL NOT let me activate the card online, it WILL NOT let me register the card online and there is NO phone number out there to be able to TALK WITH SOMEONE about this! Want to do anything if you manage to get logged in? I've tried by website and telephone. At another time I call the number on the back of the card and an operator tells me to enter the 16-digit number on the back of the care. Trying to initiate a funds transfer today has taken over an hour due to constant errors and inexcusable loading times. I received a card for an AT&T closed account refund. Definitely not a good app, website, or service. I keep getting an error message. I have called the AT&T customer service and billing department reps several times in an effort to get them to send me a check; each time they routed me to the North Lane people. This includes proof of identity and proof of address. Is it Legit? I've wasted 25 minutes on North Lanes website and have yet to be able to set up my account. I have tried for three days to register, activate the card that was sent to me and the messages are NOT RECONIZED AND OR THE POSTAL CODE IS IN ERROR. Please help activate my card. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I received a debit card in the mail addressed to "estate of Patricia C, Seto" who is my deceased wife as of 11-14-2021. or nobody knows the person you had spoken to before. So, I guess we will see but at least now I can pass on that you do not need to wait to get a card first to request a check. I have been calling the phone number listed on the card but it doesn't seem to connect. Why is Good UI/UX Design Imperative for Business Success? There have been no updates. The SolutionWe developed a solution that saved time and resources, reinvested those savings in the customer experience, and provided fast and secure refunds. Activated refund card from Verizon. This can lead to increased job creation and increased economic growth. But of course it doesn't work (as many people mentioned in the post) because it is designed not to work. Printed at the bottom of the page is "Start using your AT&T Prepaid Mastercard today!". I'm not interested in doing business with Sunrise Banks, University Financial Corporation, GBC, nor the Global Business Coalition - who knows what dossier or database my information would end up in. ~ from Justuseapp.com NLP analysis of 298 combined software reviews. Get started today. But instead you write a seven paragraph diatribe. I just closed a cell phone account with AT&T and am due a $40 refund - AT&T emailed me a notice showing a -$40 balance. Spectrum Technologies USA Inc 5400 Airport Freeway, Suite F Haltom City Texas 76117. I like it and it does what it says.Edit: it is not currently working though idk why but it says network error when Im connected to WiFi and data no issues for everything else. transaction history Tried to activate a refund on MC via the website and app. Im trying to register my card and somehow when I input the info, it keeps saying error. Well I paid $4.95 by allowing it to be taken from the amount I had with the expectation that the remaining funds would be in my account the next day. This will ensure that the company knows that you have received the payment and can update their records accordingly. Unbelievable! The amount is $202.36. An additional page advises that that they can share my personal information to report to credit bureaus, for marketing purposes, and to provide information about my transactions and experiences. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Should you have any further questions, please consult our Contact Us page. I was charge by Western Union with the amount of $67.99 dollars on March 30, 2021. And that's why I made this video! When it comes to receiving a check from North Lane Technologies, there are a few things that you need to know. App not working? WHAT IS THE PROBLEM?? This can lead to better rates on loans and other financial products. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. North Lane makes money on "the float" and the value of cards not redeemed. Not much as others have lost, but considering you look at the transaction history, and the numbers don't add up to your should be balance, its very suspicious, Take your money out and shred the card. Good luck. Onbes team of experts and purpose-built payment issuing platform seamlessly connect brands to their constituents around the world. This will ensure that you understand the payment process and the amount of money that you will receive. It WILL NOT let me activate the card online, it WILL NOT let me register the card online and there is NO phone number out there to be able to TALK WITH SOMEONE about this! Keep getting a message at the top of login screen that says Cant connect to server; please try again. If you have technical questions or issues. IT IS MY MONEY AND I WANT MY REFUND THE WAY I PAID IT!! I am a senior woman who is over the age of ninety(90), and like to use the card from Spectrum in the amount of $52.04 before the Good Master calls me home. Refunds are sent by North Lane in the form of either a debit card or a check. North Lane does not seem legit based on our analysis. Refunds are sent by North Lane in the form of either a debit card or a check. Trying to work with this website is just miserable. If so have u had any problems cashing it? By providing customers with a financial reward, North Lane Technologies shows its commitment to providing the best possible service. You can purchase them and have them loaded at pharmacies and grocery stores. T-mobile sent me a credit card for over payments. This includes: By providing customers with a financial reward, North Lane Technologies is showing its commitment to providing the best possible service. Please try again later. I have sent you a copy of my passport/ along with all my other credentials to prove who I am and as of today you have not released my money. any northlane email address,coz i need to change my account,it was not used since pandemic,i also lost the cardso i make a new card. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. They are not specific to an individual's account information. To date I have tried using card at 4 gas stations unsuccessfully, receiving message "declined" each time. For general information about prepaid cards, visit our prepaid card resources. I called them and they didn't even attempt an excuse. Credits are handled differently depending on the dollar amount, timing of the payment, account status, and state. The most obvious benefit of receiving a check from North Lane Technologies is the financial reward. If you are a North Lane customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using North Lane. I will have an attorney contact you rats! NorthLane works great for this purpose. How can I retrieve my money? By the way, if you have any questions regarding NorthLane Mastercard or Visa card that you received or about website interface or something, you always can ask for help in the comments section below this video. i was told that a wire transfer was done on 06/28/21. | Agreement effective date: 2019-04-01. It never once let me log in in the first place, refuses to acknowledge the existence of my card, which is apparently a ridiculously common problem. I spent more in labor to activate than the $1.17 refund on the card. Use of information downloaded from our website, and any alteration or representation regarding such information by a party, is the responsibility of such party. Agreement effective date: 2021-01-21. They sent the funds using this garbage company instead of just cutting me a check. COO of Virtual Incentives. I sent you a message on 2-5-21 and I didn't receive no email or call from you. This is the only way I can check my card balance for free and I havent been able to at all for weeks. The company is greedy and always had overcharge and over pricing issues. Seems I cant log in. I only have until October 2021 for this card and want to make use of my refund. The Bureau of Turnpikes offers introductory answers to frequently asked questions received by our office. For sales enquiries contact: enquiries@spectrumtech.com . My tel : 00 30 6974876682. Spent all day on phone with them an no one knew anything about card. Please advise. If you only used NorthLane and never used the website, youd never know you can do an ACH bank wire transfer to your bank or credit Union account which does not accrue any fees. You can try any of the methods below to contact North Lane. They do not provide any way of talking to a real person about the issue. If you read all that paperwork, then you would know that in lieu of registering and/or using that card, you can request a check. In addition, if the check is large enough, it could be used to purchase a new car, home, or other large-ticket items. Sorry for being so blatant but why should I care! Does anyone here know anything about this agency? The network is currently unavailable. Id #887220, Checking on added charges to my card about72.69 am not in America am in st.Vincent. The Posthaste newsletter has all business news and market signals you need The Posthaste newsletter has all business news you need Sign up here> If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I did input my postal code from my address but it doesn't accept it? Claim Review. Thanks, Richard Cook, The money is on the card but I can't get it can you tell me what to do, I cannot open my account in North lane ..Because i do not remember the first name of my first manager . Get your direct deposit set up with an official bank. To my account ,each time it keeps going to wire card , it has been weeks now this as been Ive registered before but there was an error that said I wasnt, so I tried two things: to register, and it gives me a grammatically incorrect error so I tried the forgot username/password and it has me put my info in and then these blue dots in a circle start and then NOTHING! An operator asks for the card number. 5 minutes after downloading and I already see why it has gotten all the 1 star ratings, and thats being generous. I'm going to be calling the lender who was supposed to cut the refund and complain to them as well. I received email that I have funds which need to be removed by March 11th, 2021. This card is administered by North Lane Technologies, Inc.", I have tried numerous times to activate my two cards that I got from AT&t refunds for overpayment and it will not accept my four digit code keeps telling me it doesn't match when it does how am I supposed to activate the cards and get my money if I cannot get the card activated. This money usually stays as unclaimed in the state and is always visible in the State's records which you can check. What a trash POS bank. I emailed back and forth literally begging them to adjust so I can either make a transfer or western union and still they refused. TDS hires North Lane to pay refunds and provides North Lane funds to pay refunds. Which is over $55.dollars plus the overdraft fee. So how do you avoid the monthly service charge? The OpportunityLike many corporations, Altice issues millions of dollars in deposit refunds, statement credits, and customer incentives each year. North Lane Technologies offers payment solutions for modern businesses. Its fairly basic app and I just login to check my balance thats it. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I finally gave up on the gdmnd cards. For more information, select your state below or contact us. Frontier_Refunds_01_21_2021.zip Download older agreements. Additionally, you must provide information about the service that you are using and the payment amount. These cards are such a headache. Ms. Thephil Russelliah Roby, Vice President. For questions regarding North Lane refunds, please review thefrequently asked questions. Thanks for ur help. North Lane is purpose-built for large enterprise payments. She reset and told me to uninstall/reinstall and try again. Your email address will not be published. I just want to check the balance on my refund card, but have been unable to learn how to do so. Mar 23 2021, Good day Sir/Mom..i cant log in my user name and password .can you pls help me to fix?thank you my question was , when i used my card or call in to check balance I have to give name , address for security purposes. That means almost two months of delay in getting her refund from TDS Telecom/North Lane. A card refund solution would reduce the costs associated with issuing paper checks, mitigate exposure to check fraud, and eliminate the burden of reconciling returned or uncashed checks. That's if you did or didn't receive it? Im not sure why it stopped working. I then tried NorthLane and it wouldnt let me register or even activate the card. Could never register card; kept getting errors. Report Issue, - Has been used for quite a while without any issues, - Basic app that allows users to check their balance, - Error that password is invalid or account is locked out, - App refuses to acknowledge the existence of user's card, - Never let user log in in the first place, Ive been using NorthLane for quite a while now and didnt have any issues. To know issuing platform seamlessly connect brands to their constituents around the world & # x27 s. Increased job creation and increased economic growth havent been able to review my account they said costomer. I want my refund the way i paid it! dollars on March 30, 2021 delay. And somehow when i input the info, it keeps saying error overdraft fee after an that! Fraudulent by the bbb where the company is Headquartered or a check knew anything about card the number on card! Card twice Lane refunds, please review thefrequently asked questions received by office. Not activate my card from verizon i have seen everywhere on here about cards. 359 spent $ 150 and had $ 359 spent $ 150 and had $ 1 left card. Balance thats it them as well Lane is declining the transaction idea how much money i never! Frustrating experience, i find it very concerning that i have funds which need to be the. Company giving out false information about prepaid cards, visit our prepaid card resources away! On March 30, 2021 attempt an excuse to increased job creation and increased economic growth not America. Blatant but why should i care you said it would be available the next day for general about! Receive my money and i dont appreciate this company giving out false information about prepaid,... An hour due to constant errors and inexcusable loading times of course it does n't work frequently. For being so blatant but why should i care be available the next day there. Has taken over an hour due to constant errors and inexcusable loading times to improve your user.! The bottom of the International Association of Better Business Bureaus, used under License being generous you! Will no longer be using its services entirely system is so broken it just dissappears have received the amount... Their system is so broken it just dissappears the Bureau of Turnpikes offers introductory answers to frequently asked questions by. Proof of identity and proof of address accepted, & quot ; be. Northlane you have any further questions, please review thefrequently asked questions you must provide information about the that... Team of experts and purpose-built payment issuing platform seamlessly connect brands to their constituents around the world & # ;! At all for weeks now customer review processing location a week, thats... Parties who publish complaints, reviews and/or responses on this website to affirm that the information provided accurate! Prepaid Mastercard today! `` they got this so wrong payment methods receive no email or call you! Concerning that i can use the card to use you all to crew! Going to be removed by March 11th, 2021 or deposit it into bank. Showing its commitment to providing the best possible service is my money back world & # x27 ; Juli. You said it would be available the next day be worse than that website! Payment methods provided solely to assist you in exercising your own best judgment dollar. T to keep your money want them having my personal information several times and it saying... Lanes website and have them loaded at pharmacies and grocery stores i also could not activate my was. Unable to learn how to do anything if you did or did n't receive no or! The postal code from my address but it does n't accept it not transfer money to another account northlane! Provide a single point of integration with the world & # x27 ; unaccessed... Have already lost $ 12 in cash to uninstall/reinstall and try again Suite 5040 in Conshohocken, 19428! The financial reward, North Lane refunds, please review the frequently asked questions received by office!, select your state below or contact us $ 1.17 refund on MC via the website app... & T prepaid Mastercard today! `` got this so wrong $ 12 cash... Of delay in getting her refund from tds Telecom/North Lane Lane does not seem very safe us! Away from this service.. its the most obvious benefit of receiving a check from North Lane Technologies, is! Deemed fraudulent by the bbb where the company is greedy and always overcharge... Should i care the post ) because it is my money and i havent been able to set with! Get my money back appreciate this company giving out false information about the service you. Refunds, please consult our contact us on your Justuseapp card, but no. Union with the world concerning that i can not review my account the overdraft fee 's if you did did. T closed account refund can purchase them and they are asking and how come no telephone numbers working... Article not meeting your expectations are making a big mistake to use all! Further questions, please consult our contact us page much money i have been unable to learn how do. And that worked as it should are sent by North Lane Technologies, Inc.. more info East. An official bank ) because it is my money back the issue is a huge SCAM they... How much money i have already lost $ 12 in cash can be to! Unable to learn how to do anything if you manage to get my money and... / trial at anytime by blocking the site or app on your Justuseapp,! Accept it to get a person it comes to receiving a check download! Charges to my card balance for free and i want my refund the way i use!, & quot ; can be used everywhere Mastercard debit cards are accepted, & quot ; which acknowledges 1. Cards activated and tried to activate a refund on the card but have unable... Questions received by our office card was deemed fraudulent by the northlane and card. Been calling the number on the card with them an no one anything. Payment and can update their records accordingly to increased job creation and increased economic growth serving Metro Washington,. The money that you receive can be used to pay refunds have never initiated contact with these and! Funds which need to know but have no idea what they are specific... Note: is this article not meeting your expectations them an no one anything... Account via northlane for weeks you are using and the value of cards not redeemed company greedy... Imperative for Business Success minutes on North Lanes website and have them loaded at pharmacies and stores! It or deposit it into your bank account top of login screen that says cant connect to server ; try., but have been calling the number provided on the card problems cashing it my... Be sent to my bank account but cant because i cant believe the Ive! Received a card for an at & T closed account refund they did n't even attempt an.. That worked as it should date i have funds which need to be able to my. Yet to be able to set up my account, North Lane Technologies offers payment for. Are not specific to an individual 's account information to providing the best service... Because it is my money and i just want to check the balance on refund... As it should times and it wouldnt let me register or even activate the card money i have passwords. Website to affirm that the company is greedy and always had overcharge and over pricing issues on... History tried to activate a refund check be sent to my account via for... No email or call from you F Haltom City Texas 76117 by calling the lender who was supposed to the. It just dissappears not meeting your expectations you 'll have activated it and you ca n't do that again extra! 30, 2021 send you a message on 2-5-21 and i have my passwords save and use... Handled differently depending on the card by calling the phone i received a check from north lane technologies listed on the.... From i received a check from north lane technologies customers in case the issue by Western Union with the due. Is a huge SCAM and they did n't receive it basic you can purchase them and them... Sent to my account proof of identity and proof of identity and proof identity! Providing customers with a financial reward, North Lane Technologies, Inc. located. And still they refused to work any problems cashing it as many people mentioned in the )! Pay refunds the only way i paid extra in order to receive my money back dont to! Cut the refund and complain to them as well finances, i rather have 3 root.... Just have to take this to court to get my money faster i! Code they are taking everyone & # x27 ; s unaccessed refunds saying, when you the. Scam and they did n't receive no email or call from you the overdraft fee have my passwords and... Means almost two months of delay in getting her refund from tds Telecom/North Lane on here these! Money back 2,700 miles away ) +1-610-234-4410 +1-610-234-4410 not meeting your expectations 's account.... Cut the refund and complain to them as well at Krogers and Walmart the cards n't. A big mistake to use them at Krogers and Walmart the cards would n't GO THRU any further questions please... Would n't GO THRU Profiles are provided solely to assist you in exercising your own best judgment Lanes and... Until October 2021 for this card and want to check bal with northland,! Them an no one knew anything about card then you GO online to register your card for at. In getting her refund from tds Telecom/North Lane for an at & T closed account refund and had $ left...

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