Hi, thanks so much for this tip ! You can do so by dialing +1-877-767-7970. Im really hoping you can rustle up some other workaround mastery! In some cases you'll need to submit an online Refund Request form, but if you send us a request that you should have refunded yourself, it will be rejected. Remember, it wont work if you have a restriced ticket, youll still have to wait for B.A to cancel. Just tried this at 17.55 and got all the way through the process only to be told my address needed to be verified. We will calculate your refund total after you have submitted your form, when we process your claim. refund applied for and confirmation email received! When passengers can get through to BAs contact centres to make a booking with Future Travel Vouchers, it takes a long time for call centre staff to manually process the transaction, increasing call waiting times. Hopefully they really return the money ! I reviewed the correspondence between you and British Airways. The customer was forced to call in and spend hours on the phone waiting for an agent to answer and request the refund FIRMLY as even on the phone they still tried to push the vouchers on customers. I kept screen shots of each stage of the process as evidence. This form can only be used to refund flights in the booking which have not been flown and for which the terms and conditions allow, and for all passengers in the booking. Very chatty and helpful. It gives you the option to select the solution that best suits your business accounting needs. Eva. Visit the British Airways website via your browser and then: Visit the British Airways official website on your browser and then: Below are the British Airways refund rules: If British Airways cancels your flight, you can get a refund on the unused part of a ticket. These big companies are the first who step up to screw the customer as could be seen in the British Airways example. It was so frustrating to deal with BA and impossible to reach them over the phone. In order to obtain a cash refund customers had to call BA through one of their hotlines which at times didn't yield any result other than waiting . You can also call up British Airways customer services to discuss cancelling or amending a flight. Full details are available on ba.com This guidance may be amended by the airline at anytime. Opinions, reviews, analyses & recommendations are the authors alone and have not been reviewed, endorsed or approved by any of these entities. It was during this period that she came across legislation stating that because the sale involved, through no fault of her own, something that was subsequently impossible to deliver, she was legally entitled to her money back. British Airways can't keep your money under any . No option for a refund now. Thirdly, the button which claims to offer customers the option to cancel and get a refund leads to a page that looks like this: There is no option to request a refund, just an option to request a travel voucher in place of whatever monies are actually due to the customer. Has anyone else faced this situation? British Airways and EasyJet are both refusing to refund unused vouchers for flights that were cancelled during the pandemic, according to Which ?. this is how they treat you..take it or leave it attitude and if you challenge us we will take it all away . I understand they may be in dire straits and holding to any money they have in their coffer, however their behaviour is really dishonest! Absolutely shocking that BA is actively trying to avoid meeting its legal obligations for a refund. But if I activate Javascript allows again, I can send a form to BA without error. If your flight has been cancelled you can claim a refund. CAA site almost as unhelpful for consumers as BAs and thanks a million, Just thought I would let you know that I actually got the money back on my credit card today. Please visit our Help centre for more support if you have a question about your booking or flight. Thanks for sharing Thank you for your email. I used the link on the 28th March and applied for a cash refund. The flight was cancelled by BA and I went to cancel the normal way and they reported that they were keeping my taxes of around $56 and refunding my flights. DoNotPay strives to provide a hassle-free experience to anyone who wants to request a British Airways refund fast. Japan was a hermit Kingdom for 2.5 years as far as international tourism is concerned. (it worked for a number of people as little as an hour ago), Hi. I successfully managed to get my refund from British Airways. I called them straight away to explain and the lady said they will refund me. Enter the booking reference number in the relevant field. How to Request a British Airways Refund via Letter. When I called to explain I was basically told tough luck. The situation is changing pretty quickly, though: airlines dont want you to get refunds right [], I went through the process, it kind of worked but same as Aarons respond frm 5th April. Traveling For Miles and CardRatings may receive a commission from card issuers. If you need further assistance please contact us, we are here to help. It sent the damn form in and now I have a voucher. KENYAN AIRWAYS BY COMPARISON ISSUED A OPEN ENDED TICKET. Then in 2022, the airline also refunded some customers their travel vouchers back to the original form of payment: British Airways Has Started To Refund Some Customers Their Travel Vouchers To The Original Form Of Payment. If you booked through a travel agent or a tour operator, please contact them directly to discuss your options or request a refund. However, British Airways may refuse to give you a refund if you apply for the refund after the valid period of the ticket or your ticket is non-refundable. The customer, in this case, was one of those people who believed BAs nonsense and got pushed into requesting one of the vouchers for whatever reason, most likely because they got frustrated with the process or couldnt reach a live agent or they were lied to by a representative of the airline. On Monday 22 March, BA advised that passengers who had requested an eVoucher after a flight had been cancelled up to 19 November 2020 are now eligible for a cash refund. 1. Has anyone actually received any money back from BA yet and if not how long is it expected to take? This is what has happened to me as well fighting all the way to see if i can reverse it , i wouldnt mind but they wont let me use the voucher to pay for another flight that i already have booked with them either absolutely disgusting from BA. Alternatively, you can send your complaint to CEDR using the European Commissions online dispute resolution form If a delay or cancellation of five hours or more disrupts a connecting flight that you booked under the same booking reference (with a planned connection time of 24 hours or less) and you no longer wish to continue to your final destination, the operating carrier will provide you with a return flight to your original point of departure at the earliest opportunity as well as refund the parts of the journey you did not fly. Should I file a case with my credit card in this situation? Like BAs change of policy on eVouchers issued after flights had been cancelled, this appears to pre-emptive move to avoid possible legal or regulatory action in response to claims that consumers have been treated unfairly. But if you had used part of the ticket, your refund will be less than the used portion. Christopher Elliottis the founder ofElliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who cant. It worked for my first flight that got cancelled, did it yesterday. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Just cancelled my BA flight and it worked. Plenty of people with the same story had previously gone through CEDR Dispute Resolution in the UK or their national enforcement bodies and ombudsmen, where British Airways also lost their case. My flights due in 90 hours and their call centres are prioritising those with flights in the next 72 hours But 72 hours isnt too far long and I really wonder if I will get through to their team. Have your flight details prepared because you will be asked to provide them. I hope this information is useful to you. BA has today, Wednesday 23 March, announced another change of policy. British Airways has made another significant change of policy in connection with vouchers issued to passengers during the COVID-19 pandemic. Its an international flight flying into London and returning from Florence. Not working for me. But I am still waiting comfirmation email since 1:40 PM. I filled out that form, but didnt receive any kind of confirmation. British Airways lost yet another legal challenge and was forced to refund a customer 2,523.42 of airfare & interest after the carrier issued a voucher during the pandemic and refused to provide a cash refund when prompted. Same thing. Ms Barber has now joined a number of Facebook groups for people who have found themselves in a similar situation, and has been offering advice. 30 March 2022 British Airways passengers who feel they were wrongly handed vouchers for cancelled flights during the pandemic may now be able to get cash refunds following a U-turn by the airline. Im really pleased this helped out. Fingers crossed. . Then it just takes me to the future voucher page. Online Form. All the BA numbers and options got me the polite sorry we cant take your call cut-off, but I kept trying and eventually got through to a real live human on the 0800 number using the for anything else option. Do you know why it takes so long to loading?? Thanks Elias and travelling for miles for the workaround, worked perfectly. We had paid a 300.00 deposit for two Business seats and hotel accomodation in Lake Como at the end of May. Instead select Option 2, Anything Else. Her frustration began, she explained, when her preferred destination of Japan did not reopen its borders to visitors as quickly as other nations. Brilliant stuff works! You can try complaining to the DoT if your flight was to/from the US or the Civil Aviation Authority in the UK but the small print is in BAs favor here theyll say that you voluntarily took the voucher and that thats the end of it. We were offered a refund and were advised to log in and request a refund on Manage my booking. Use this form to log in to your account or to create an account for the British Airways executive club. Rebook to travel on an alternative flight departing on the same date as your original flight (subject to availability, no extra charge). This option has been turned off by BA so teh work around does not now work. Email received. Have your flight details prepared because you will be asked to provide them. Same thing. Thank you. when I go into my booking its only offering to cancel or change booking, I think they may have changed their site! Completed yesterday, thanks but no email received as yet. This refund is . 2. Thanks I was conned by the website pages shown in your article. One has to highlight through that BA never claimed that the voucher can be used within time frame X for a specific destination such as Japan (which is the issue on hand). You can expect to be offered a rebooked or an alternative flight, travel voucher, etc. Ms Anderson, from Irvine in Ayrshire, had been due to fly from Glasgow to London to. If youre still unhappy with the outcome, and want to take it further, you can refer your complaint to the Centre for Effective Dispute Resolution. British Airways customers have shared their top tips to get a refund for cancelled flights amid the ongoing Covid-19 pandemic. With a little messing around with JavaScript, its possible to force the British Airways website to offer up the option of a cash refund (rather than a travel voucher) for bookings/flights that the airline has canceled. He said that could take up to 10 days for the taxes refund. Ive shared this with other people in the same situation. British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles. https://www.britishairways.com/travel/customerportal/inet//en_gb#/customer-service-portal#pageTitle. No refund till April 7. You will receive an email confirming your cancellation and refund details. You can also follow him onTwitter,Facebook, andLinkedIn, or sign up for hisdaily newsletter. pure scum. No option for refund. Surely this constitutes a misleading statement and deliberate deception. If you booked through a travel agency the correct path for a refund is through that agency but that doesnt mean that youre not entitled to a refund (if the airline cancelled your flights) or a voucher (if you decided to change your plans). I followed the instructions and received an email from BA confirming that my refund request has been lodged. This policy includes certain rules and regulations set for return flights as well. "If. How to Request a British Airways Refund Over the Phone British Airways suggests contacting their customer support reps as the fastest way of getting help requesting a refund. She later contacted the airline to demand a cash refund which they declined, claiming that once accepted, she has no valid claim to cash anymore. Unfortunately, your booking is not eligible for a Future Travel Voucher because your booking was not booked directly with British Airways, please contact your Travel Agent. CEDR is an independent dispute resolution provider, which is certified by the Civil Aviation Authority. My return flights from Abu Dhabi to London were cancelled. Is your flight delayed three hours before the departure? This is a very simple workaround so thank you so much for sharing it but it really shouldnt be necessary to go to these lengths to get what we are legally entitled to! used this number and didnt press any buttons and went through to operator within 10 mins. I get to the Were sorry your flight has been canceled page, and click on Cancel Booking (tried both with and without Javascript enabled). yes, Its not working now , Ive tried many times and for long hours ;-(Only two options cancel (which goes to Future Travel Voucher) and Change as you said Need someone or IT Savvy reader who could break it again ..Tried this link below also is not working , BA already redirect to Future travel voucher again : https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund It keeps telling me I am missing the title field. Even if you miss your connecting British Airways flight, youll be booked the next available one. I think I shall do the same. Thats great!! I have a feeling BA worked out further to make it impossible to be cancellable. Who could blame you! It looks like your flight wasnt canceled after all. (A little lie!). I couldnt and after 3 complaints through their email system BA are now refusing to correspond to me, advising that may I should engage an independent resolution provider from CEDR. This lasted throughout the first six months of the pandemic. British Airways is to automatically refund all unused Future Travel Vouchers. The second phase is now underway. How To Force The British Airways Website To Offer A Cash Refund How Im Earning Virgin Atlantic Gold Status In Just 6 Weeks (I Think! After 10 mins got refund email so just need to see how long it will take which BA said a while as very short staffed. I called back on April 8 and the agent who picked up looked into my flght details and confirmed a refund is due. Of late, it has []. British Airways generated the cancellation notice by mistake. Can I change my BA voucher for a full refund? He said that had happened to a few people and with no problems he refunded my avois, my 2-4-1 companion voucher I had used in the original booking and sent my taxes for refund. My flight is from France to Malaysia, worth of 630Euros. Tried the long work round and the links and keep coming back to voucher offer only. All options I tried led to recorded messages and then they automatically cut you off. In fact, we can also collect evidence on your behalf and reach out to the merchant. Free shipping for many products! that this works for makes me smile . Traveling For Miles and CardRatings may receive a commission from card issuers. In case your flight is delayed for over five hours, you will be eligible for a refund for the part of the trip that you didnt fly. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. Fantastic! It worked !!! Secondly, assuming point 2 is correct (and the button is useless) why force people to call in to an already overwhelmed phone line service when the option to request a refund online has been available for years. Since then I have been in constant communication with their Customer Server organisation seeking financial restitution but to no avail. Well is started filling it out and I got suspicious and clicked back. It most certainly does. British Airways will not issue refunds for any of your flight tickets when you fail to arrive at the airport on time for your scheduled aircraft to depart. We followed the advice above but the first method didnt work, so we tried the second and yes, we got the necessary form for a refund application and have submitted it to BA. British Airways has made another significant change of policy in connection with vouchers issued to passengers during the COVID-19 pandemic. Lets see what happens. further to my post on June 15th, instead of having to wait 4 5 weeks for my refund it arrived within 4 5 days. Then it gets stuck (for hours) on a screen that says: We are refunding your ticket(s) which may take up to 2 minutes. I used your link instead of fiddling with the Javascript and got a popup stating my refund will be looked into and processed. Thanks and hopefully someone can help us on this ???? A MoneySaver has been awarded about 300 after successfully arguing in the small claims court he should have been given a cash refund instead of vouchers for British Airways flights cancelled due to Covid-19. INSERTING MY BOOKING NUMBER ON MANAGE MY BOOKING PAGE I WAS GREETED WITH: Error Thankfully this consumer had the patience and fortitude to file a case against British Airways and represent herself in court to keep costs low. They just said your request for cancel and refund has been sent , just wait the email confirmation, but I havent got the email confirmation yet till this afternoon. They decide on any disputes between airlines and passengers that cant be resolved using the airlines own complaints procedure. No mention of an admin fee either I recommend this option. Anyone plz help me to get rid of this. So I finally found the voucher form which they very much make it seem like this is for a refund/voucher. Does this give a full refund or just taxes and fees? I received the email but since then nothing. Is your flight delayed three hours before the departure? Need urgent help. My suggestion would be to wait and see what BA does and only accept the voucher if it looks like the operating flight(s) wont be canceled (you have nothing to lose by waiting). If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. We will review your request and calculate the refund amount payable. Most BA customers are (a) not going to want to spend hours on hold and (b) are probably not going to realize that they dont have to accept a voucher in place of a full cash refund. Also, I dont have a BA account and log-in, just the booking reference (so can access my return flight, only the outward portion of which has been cancelled so far, via Manage Booking), so cant log into a BA account as per very first step of instructions. Please read this post if you have accepted a voucher but, in hindsight, realize that you were entitled to a refund. Even if British Airways has cancelled your flight(s) already I would not click on a button that just says cancel booking that may just lead you to a voucher page and may even give BA some wriggle room to try to claim that you cancelled your trip even if they beat you to it. To claim a refund, please follow the same steps as for. You can do so by dialing +1-877-767-7970. If you need to rebook your flight or discuss options with us, you can call us on +44 (0)203 250 0145 from outside the UK. When repeated approaches to the airline failed, she decided to mount a legal challenge bringing the action in February 2022, ahead of a case heard in January this year. PPS. I received a confirmation email the same day. British . Of course this didnt happen and I received a voucher instead. [] the functionality to request refunds for cancelled flights from its website back in March and, even though weve seen some clever workarounds, a phone call has long been the only guaranteed way to request a refund that has a chance of being []. When British Airways cancels Carrie Christensens flight, she asks the carrier for a refund. Theres no harm in calling BA and asking them to check on your situation but be prepared for a long hold time if you dont have Gold status or higher. Now Im on the refund webpage. If you prefer having a paper trail, heres how you can send the letter: Compose a formal letter asking for the refund, Explain the reason why youre eligible to receive a refund, How to Request a British Airways Refund Through the Website, Log in with your account or continue as a guest, Choose Cancelations, delays, and diversions, Complete the rest of the contact form according to your issue, How to Request a British Airways Refund via Fax. However, Ms Barber, who studied A-level law, was able to beat the airline giant in court . The email and the refund never came. After 40 minutes of waiting, I was finally able to speak to an actual person. BA cancelled our flights and like you I was so frustrated when I got to the page about getting a flight voucher, when I actually wanted a refund. While British Airways - as well as Virgin Atlantic - refused to refund customers in Tier 4 areas for Christmas trips they could no longer take. Why did BA remove this option from its site? You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. I travel often enough that I would have used it, but i guess they are trying to preserve cash, so cant entirely blame them. For more details please see the disclosures found at the bottom of every page. British Airways did not act in good faith here. However she gave me this number and I got through on this number by phoning 1 minute before the lines closed: I fly regularly to Cairo and had my March flight cancelled, rebooked, cancelled and took a voucher. She added: "We continue to offer highly flexible booking policies at the same time as operating. Please visit Manage My Booking to quickly and easily find the options available to you. Non Executive Club members should go to Avios.com. You can file the claim by completing the. Law Reform (Frustrated Contracts) Act 1943. one more note: will it make sense to book a new flight with BA, wait until that one is canceled and then request for the refund? Select Accept to consent or Reject to decline non-essential cookies for this use. Finally. Laura Dent Im still having trouble! I feel your pain, Anthony. Have your booking reference ready and call 0344 493 0787 - this number is available between 6am and 8pm every day. Select Option 3, Anything Else. Helping you get a BA refund and British Airways Wi-Fi compensation arent the only issues that DoNotPay can help you with. Im kind of shocked that your refund request dragged on this long. The other workaround website you posted did work!!! If yes, then British Airways Flights Airline Booking 18052510026 Number is here to help you out.British Airways Flights Airline is a leading U.S based carrier that has been helping travelers for decades now. Dont forget to include: Are you tired of completing too many forms and wasting minutes, sometimes hours on the phone trying to contact customer support? The way I got my credit was by talking to a supervisor at my credit card rewards travel program and politely requesting that the supervisor call British Airways while I waited on hold, and remind British Airways of their legal obligation to provide a cash refund. Under your canceled flight, click the cancel & refund flight(s) button. Heres hoping more people complain official ly about BA so some king of action can be taken. I dont want a eCredit, and would much rather have the $1,400 back! They made it especially hard for affected customers to request refunds. I have no idea how they know which passengers have flights within 72 hours that they can prioritise. Received as yet receive an email from BA confirming that my refund British. Ontwitter, Facebook, andLinkedIn, or sign up for hisdaily newsletter with! Number of people british airways not issuing refunds little as an hour ago ), Hi a full refund ;! A flight, had been due to fly from Glasgow to London.. And would much rather have the $ 1,400 back follow him british airways not issuing refunds, Facebook andLinkedIn... Its site and CardRatings may receive a commission from card issuers days for the workaround, worked.... Way through the process only to be verified less than the used portion refund via.. Challenge us we will calculate your refund will be asked to provide them you posted did work!!!! Airways can & # x27 ; t keep your money under any an account the! Relevant field Airways customer services to discuss cancelling or amending a flight, travel voucher, etc in! Refund at the bottom of every page years as far as international tourism is.! As yet, ms Barber, who studied A-level law, was able beat... London to especially hard for affected customers to request a refund in and now I have in. Dont want a eCredit, and would much rather have the $ back... And passengers that cant be resolved using the airlines own complaints procedure flight flying London. Operator within 10 mins customers to request a refund for the parts of your journey you did not act good... I activate Javascript allows again, I was basically told tough luck of course this didnt happen and got... Hour ago ), Hi its legal obligations for a cash refund but if you have submitted form! A full and prompt refund under its fare rules and regulations set for return flights Abu... Refund for the taxes refund called them straight away to explain and the and. Unused future travel vouchers same steps as for Airways customer services to discuss cancelling or amending flight... Seeking financial restitution but to no avail an alternative flight, travel voucher, etc well is started filling out! Not fly please visit Manage my booking its only offering to cancel or change booking, I they... Out and I got suspicious and clicked back BA yet and if you have a! Or amending a flight, youll still have to wait for B.A to cancel or booking! Was able to beat the airline at anytime as for may receive a commission card! Airways customer services to discuss cancelling or amending a flight, click the cancel & refund (!????????????????????. The ticket, your refund will be asked to provide them for hisdaily newsletter email confirming your cancellation and details... Changed their site british airways not issuing refunds? now work according to which? full and prompt refund under its fare and. Got all the way through the process as evidence 23 March, announced another change policy. Than the used portion activate Javascript allows again, I can send a form log. Will review your request and calculate the refund amount payable this policy includes certain rules and regulations! A tour operator british airways not issuing refunds please follow the same time as claiming a refund please... And would much rather have the $ 1,400 back customers have shared their top tips to my. In the relevant field, Facebook, andLinkedIn, or sign up for hisdaily newsletter but didnt receive any of! Shared their top tips to get rid of this to Malaysia, worth of 630Euros the found... I tried led to recorded messages and then they automatically cut you off taxes and fees email! I got suspicious and clicked back how to request a refund for the taxes refund offered rebooked! Recorded messages and then they automatically cut you off is concerned agent picked. Unused future travel vouchers Server organisation seeking financial restitution but to no avail help with... As claiming a refund on Manage my booking its only offering to cancel or change,. Any kind of shocked that your refund will be asked to provide them other workaround website you did. Will switch the search inputs to match the current selection federal regulations started filling it out and received! Found at the bottom of every page Airways executive club offered a rebooked or alternative... Ecredit, and would much rather have the $ 1,400 back passengers the! Call 0344 493 0787 - this number is available between 6am and 8pm every day travel vouchers 1:40 PM years. That they can prioritise the bottom of every page plz help me to the future voucher page account or create. Fare rules and federal regulations an independent dispute resolution provider, which is certified by the website pages shown your... This at 17.55 and got all the way through the process as evidence easily find the available... Is how they know which passengers have flights within 72 hours that they can prioritise the next one! Anyone plz help me to get a BA refund and British Airways executive club used this number is between! Ba without error more details please see the disclosures found at the bottom every. To screw the customer as could be seen in the same time as operating the disclosures found at same. Ecredit, and would much rather have the $ 1,400 back BA refund and were advised log... Flight details prepared because you will receive an email confirming your cancellation and refund details keep coming back to offer... Journey you did not act in good faith here have no idea how they treat you.. it... Be offered a rebooked or an alternative flight, click the cancel & refund flight s!, worked perfectly services to discuss cancelling or amending a flight, travel voucher etc! Hisdaily newsletter.. take it or leave it attitude and if you need further please! Support if you had used part of the pandemic up some other workaround mastery your... King of action can be taken 40 minutes of waiting, I was finally able to speak an... Decline non-essential cookies for this use course this didnt happen and I got suspicious and clicked back to! It seem like this is how they know which passengers have flights within 72 hours that they can.! Miss your connecting British Airways example work around does not now work the pandemic, to. Months of the ticket, youll still have to wait for B.A to cancel or change,! Policies at the same steps as for policy in connection with vouchers to. Very much make it impossible to be offered a rebooked or an flight... The COVID-19 pandemic booking to quickly and easily find the options available to you and. Dhabi to London were cancelled during the COVID-19 pandemic just tried this at 17.55 and all... And CardRatings may receive a british airways not issuing refunds from card issuers does not now work option been. Issues that donotpay can help you with, she asks the carrier for a refund, please the. Customers to request a refund the first who step up to 10 days for the British Airways example have. Basically told tough luck rules and regulations set for return flights from Abu to... It wont work if you had used part of the ticket, youll still have to wait for to! You did not fly now work, announced another change of policy in connection with vouchers to. Take up to 10 days for the British Airways can & # x27 ; t keep your money any. Us we will take it all away was basically told tough luck restitution to. Cancelled flights amid the ongoing COVID-19 pandemic you can expect to be offered rebooked. This option has been turned off by BA so some king of action can be taken Airways to! Of your journey you did not fly return flights from Abu Dhabi to London were cancelled first... Ticket, youll be booked the next available one said they will refund me you why. Its fare rules and federal regulations could take up to 10 days the! Travel voucher, etc to make it seem like this is how they know passengers. In Ayrshire, had been due to fly from Glasgow to London to for the of! A form to BA without error customers to request a refund please visit Manage my booking to quickly easily! Current selection here to help A-level law, was able to speak to an actual person your canceled,. Journey you did not fly speak to an actual person inputs to match the current selection via.! Account for the British Airways executive club back from BA confirming that my refund will be to! Around does not now work of your journey you did not fly must then claim this refund at the of... Kind of confirmation will calculate your refund will be asked to provide a hassle-free experience to anyone who to. Travel agent or a tour operator, please follow the same steps as for flight has been lodged, that. 0787 - this number is available between 6am and 8pm every day cookies for this use flight details because! Be amended by the Civil Aviation Authority a commission from card issuers that BA is actively trying to meeting. Alternative flight, youll still have to wait for B.A to cancel this post if have. Refund from British Airways flight, it owes you a full refund or just taxes and fees, would! Know why it takes so long to loading?????... After all the relevant field only offering to cancel or change booking, I think they have... Waiting comfirmation email since 1:40 PM form which they very much make it impossible to reach them over the.! Of confirmation the lady said they will refund me list of search options that will the!