I have transferred Motherboard into new Cabinet. Leave that to the professionals. Heres where you can pay your gas or electric bill and sign up for different payment options. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. Edit to add. But for the sake of this topic, lets look at the facts in more detail. We live in a home that's a little over 3,000 sq ft; 2 AC units. In the past year and a half on energy planner, it's only topped $200 dollars one time. Monday through Friday:9am to 8pm CDT Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Restore power at the circuit breaker panel box. We apologize for any inconvenience and are working to resolve this issue quickly. The first option is to reset the AC thermostat to Auto mode and open all the vents. That was earlier this summer so it's possible they have changed their practice. Gently clean with a small, soft paint brush or cloth. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. If so, remove the cover and replace the battery. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. Message us on Twitter for help with our products. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. Order before noon for convenient scheduled same-day delivery. But first As a preliminary step, remove the cover from the thermostat to get started. For Your Receive 10% off sitewide on your first order when you sign up for our emails. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. It may also be just inside your furnace access panel. Get tips on safety around natural gas. You should also see these labeled with letters, such as G (fan), Y (A/C), W (heater), R (24-volt from transformer), etc. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. And TECO . Cooling - Displays on the iThermostat as COOL. Please allow four weeks for processing. Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. With the standard pricing the electric portion would have been 220.87 instead of 214. 9am to 6pm CDT Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 Small devices are installed on your AC, water heater, and internet modem. They'll get you all set up for when your appliances trigger on and off," said Anastasiou. Sorry, something went wrong. For electronic models (photo on left), you can use a can of compressed air or just the small brush. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Start, stop or transfer your electric service. Like a car, a thermostat can do its job better after a tune-up. YoullgraduatetoDr. What should we do to improve this article? Youll find this little guy out near your heating/air-conditioning system. Make sure that they are inserted properly. TECO is offering a backup electric generator from Generac. I know the feeling all too well. (877) 588-1010 If you haven't already, set up eco+ for your home. We are working on it. Yes No But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. Thanks. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Many. "That's . If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. Business, Smart Thermostat program rebate application, Customer Care: Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. Saturday and Sunday: Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Ready to find the supplies you need in your local store? All you can do now, is replace it. Without your thermostat, your HVAC system wouldnt be able to function. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. Report an outage on our outage map. KNOW YOUR MODEL NUMBER? If the breaker isnt the cause of the issue, its a good idea to call in a professional. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? Thermostat in no time! It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. I tried signing up for energy planner with solar and TECO does not allow it. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. In this case, try. Report an outage. Have you done the math to see what you are actually saving? *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. "We're buying and making as much power as we can between those hours. Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. To learn more about the program, or to sign up, head to TECO's website. Also, it goes without saying that for line-voltage thermostats, ex. Sign up for paperless billing or budget billing. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. Get a short piece of low-voltage wire with the ends stripped off and touch them to the screw heads marked R (also RO or RH) and W while your thermostat is in the Auto and Heat setting. Press question mark to learn the rest of the keyboard shortcuts. Let me know if I can help answer any other questions. Sign up to get storm preparedness and savings tips! This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. That main thing is it stay intact. Monday through Friday: Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. Open Hours: 2. Email All day (24 hours), Monday through Sunday. The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. Use a level to check for level. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . Homeowner Support Theyll get your thermostat back up and running! Maintain your system with these tips. His bill's been slashed in half most months. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! This will ultimately leave you shivering or sweating in your home, neither of which is ideal. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. Take a customized online energy audit. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. Reposition and/or tighten screws on the mounting plate. Reduce your carbon footprint by choosing natural gas appliances. The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. You can turn the anticipator in either direction to adjust this compensation. TECO 'energy planner' program goes high-tech. To avoid any inconvenience, you will want to have your electronic documents ready to upload. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. 1-800-664-2751 If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. If you have a unit that uses battery power, remove the front plate from the wall plate . The process of resetting your thermostat really depends on the kind of thermostat you own. To get started, TECO checks out your home. Simply enter your login information. 487 - Low, 1906 - Medium and 350 High. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. Its like a pin-ball machine; the mercury ball needs to line up just right do its job of rolling across electrodes and creating a circuit. Sign up for weekly storm and savings tips! When you're ready, complete and submit the Smart Thermostat rebate application within 90 days* of purchase date. ), you can bridge two terminals together and check an expected result. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Our Privacy Policy governs the use of your information. Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. Its like turning off the A/C in your car a couple minutes before you get to your destination. 1. 9am to 5pm CDT. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Online Chat (English) Create an account to follow your favorite communities and start taking part in conversations. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. Use a screwdriver to check that screws are securely in place. TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. The HVAC system keeps turning on and off on its own. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. , pleasecontact us for verification * this new Energy STAR Smart thermostat rebate application within 90 days * purchase. 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For any inconvenience, you can use a soft brush or cloth wall plate eco+ your.