He was born in California but currently lives as a digital nomad with a home base in Colombia. They said it would take up to 3 business days but I believe I initiated on a Friday and I could see it the next Monday. He writes for The Ascent and The Motley Fool, and his work has appeared in USA Today and Yahoo! There is no more need for the verification code. Then Confirm to submit the request. W e are a global leader in transfer agency, employee equity plans, mortgage servicing, proxy solicitation, stakeholder communicatio ns, and other diversified financial and governance services. Our focus on data integrity and privacy ensures that company, investor and employee information is secure. If you would like to request shares to be directly registered in your name with the Transfer Agent instead of through Fidelity, you can make this request over the phone or with a letter of instruction. Your broker may ask you for a Computershare account number. Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. Select an account from the drop-down menu. Important legal information about the email you will be sending. Computershare is not a brokerage and does not have a set fee for the purchase or sale of stock. Please confirm? Step 1. Please consult your mutual fund's prospectus for more information. The MOASS is upon us. The transfer can be originated online at both brokerages. Then, you can take that money, deposit it into your new brokerage account, and purchase the same investments you had in the original account. Learn more and get started today with a special new member discount. At that point, they should be able to pull the right form and help you out. Standard Transfer 6. # NOTE: You dont need to open a CS account, TW will take care of it. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. If you're not happy with your broker, it doesn't make sense to stay in a bad financial relationship. The transfer is initiated at the receiving brokerage. 2. Use this form to transfer assets from one Fidelity brokerage account to another Fidelity brokerage account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To avoid that, you need to know the right and the wrong way to transfer stock between brokers. Does Fidelity handle the request to transfer shares from Computershare into Fidelity? pomeranian has just done a comprehensive DD on this topic here. Make sure you can transfer your . With partial shares, do not reinvest the dividends as their fees would suck up the account. Copyright 2018 - 2023 The Ascent. personalized financial advice, and does not recommend the purchase or sale of Please, please, please read a bit more about DRS and Computershare if you arent familiar with it. Step 1. Follow the steps and submit. As I think was mentioned already they (computershare) lost the cost basis. To start, choose how you want to move your money, and we will help you decide the right money transfer for you. Ive madea blank template you can use hereyou can use as an attachment, Step 2. I transferred stock from Computershare to Fidelity a few weeks ago. administrator, executor/executrix, guardian or court appointed representative) Step 2. See link here for other international brokers, PART 2 covering Questrade, IBKR (in details), DNB, Commsec, Stake is here, This sexy ape calledu/Bibic-Jris also keeping a good log of all brokers. Do I call first or is something that I can do online? Setup an identical registration account at Schwab, initiate the transfer. ComputerShare is the Transfer Agent for a number of securities. Step 2. With Computershare accounts, the account number is the "key" that allows brokers to authorize a transfer of shares out of the DRS and back to the broker. Click on the Apply link next to Broker Sponsored Transfer and follow the onscreen . Step 3. Despite the time it takes to transfer stock between brokers, it's by far the most cost-effective option. Make sure you follow up with them. So read the questions carefully. Call the following number 1-800-756-0128 1-800-343-3548 and say it's for 'stock certificates' Step 2. ACM MEDIA LLC publishes content for educational purposes only, does not offer A private company was bought by a public company. Some companies may allow you to request a physical stock certificate, but companies participating in DRS are not required to do so. I also want to thank everyone for the awards. Step 2. Your new broker will notify you of any assets that can't be transferred. IMPORTANT:One ape rightfully pointed out that you should check with your broker before transferring to another broker as some would essentially sell/liquidate your positions (which you definitely wouldnt want). Your new broker communicates with your old broker to set up the transfer. Over the past 17 years, Stock Advisors average stock pick has seen a 353% return more than 3x that of the S&P 500! For more information, please see our I recently transferred a large stock position from computer share to Schwab. As an official Fidelity customer care channel, our community is the best way to get help on Reddit with your questions about investing with Fidelity directly from Fidelity Associates. The most common way to transfer stock between brokers is the direct transfer method. Once you're ready to switch over, you can transfer stocks between brokers so that you still have your previous investments. Fidelity does not charge any fees to send or receive TOAs, but you may want to check with the sending custodian to ask about fees they might charge. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun, Press J to jump to the feed. We have not reviewed all available products or offers. Go to Fidelity.com/TransferMoneyShares or call 1-800-544-6666. OR ANY OF ITS AFFILIATES I just processed mine this morning. I called up and told the woman on the phone I was interested in transferring to ComputerShare. For real. Press question mark to learn the rest of the keyboard shortcuts. All equity issues listed on the New York Stock Exchange, NYSE MKT, and NASDAQ are DRS eligible. I had to retitle the assets in the trust accounts, which required medallion signature guarantees. The broker and Computershare will take care of the transfer and open a Computershare account for you. If you're transferring a standard taxable brokerage account (as opposed to a retirement account like an IRA) and you sell off your assets, you'll generate taxable capital gains on any profits you've earned. This will take another 2-3 business days. As a result, a second account may be created for you. Sending $GME Shares from Fidelity to ComputerShare (DRS) via Phone Call 3,287 views Sep 30, 2021 My first request to Fidelity was in writing, because I'm paranoid. You can close your brokerage account at Fidelity after confirming that the stock transfer was successful. The Depository Trust Company (DTC) is a repository through which stocks are transferred electronically between brokers and agents. There are hundreds of posts comparing Vanguard to Fidelity. And that's true even if you turn around and buy back the exact same investments with your new broker. We can definitely help with more information on how to get your shares to Fidelity. It provides electronic recordkeeping and clearinghouse services. # NOTE: You dont need to open a CS account, Public will take care of it, # FEES: $100 (There will also be a $115 rejection fee if transfer is rejected by CS), # NOTE: You dont need to open a CS account, Schwab will take care of it, Step 1. When shares are transferred from one broker-dealer or custodian to a new broker-dealer or custodian through a request initiated by the intended receiving firm. The same way we are learning, they are also getting up to speed with a niche topic. Create an account to follow your favorite communities and start taking part in conversations. fG-WkU:,i~Y9%(^%weY\7Et7WcRVO| r^M[]\^|Z vu{U|6d(E._BK_m4?IMI: ?HXeZ9p^WHh>47x1]5,:U7O.fk*yY]?c7,0|. You can follow up with the chat function a few days later. Answer security questions such as Social Security number, ZIP Code, name of the stock that you hold (GameStop). You need to supply your broker with a copy of your latest Advice and the following information: Your Computershare account number (on your Advice), The number of whole shares you wish to move from your Computershare account, This would certainly simplify getting certain shares back into Fidelity in order to sell them, if you so desired, more quickly than trying to do it through Computershare, it seems, Thank you very much for any clarification you can provide. Many companies offer a DSPP with a DRIP as a way for employees and long-term investors to invest small amounts of money at regular intervals and reinvest dividends with little or no fees. Completing the form results in a printable form that you must print out and mail or fax to TD Ameritrade. A few questions have been raised so Ill try tanswering them here: This updated guide is aimed at providing information onTRANSFERRINGsome/all shares to Computershare (CS). Call the following number1-800-756-01281-800-343-3548and say its for stock certificates. Most requests can be completed entirely online; however, if a physical signature is needed, you will be prompted to print and sign the document. Your transfer will be processed per your instructions provided below. Fidelity does not charge a fee to transfer your shares out of your Fidelity account. However, Fidelity doesn't charge any fees to transfer out your brokerage account. Press question mark to learn the rest of the keyboard shortcuts. Say or write: "I want to DRS transfer my GME shares to Computershare". All rights reserved. Assuming your old broker validates the transfer and there are no issues, the transfer should be completed within six business days. I did print out the screen shot for the cost basis at Computershare before I did the transfer. Call them on1-800-323-4332and ask to talk to the Security Team. If your shares are vested, you can start an ACATS transfer request, and Fidelity will help you . Then transfer to a joint account at Schwab. All information you provide will be used by Fidelity solely for the purpose of sending the email on your behalf. Very easy. She told me she does it all the time and asked if this was GME, AMC, or both I was moving, so apparently many of their reps are practiced in this. If you think they arent, just check again, Step 1. Our web portals put the power of investing and managing portfolios in our clients' and their investors' hands. UPDATED 19/09 10:20pm GMT+10 / Credit tou/Bonesaparte, # NOTE: You dont need to open a CS account, JP Morgan will take care of it, Step 1. At least this was how it worked in my cases 3-4 years ago. The lot you want to transfer along with the ticker GME and the CUSIP 36467W109, Computershares details (DTC # and Address as per above). The longer number you're referring to is only for direct deposits or debits. You would initiate this transfer request from the brokerage firm that you wish to transfer to. They were super helpful when I called and the whole process took no longer than 5 minutes. I found 0226 is the broker code but for account number I have one that starts with an x but full number without the x that I found by clicking on routing number after the account number that starts with an x. The Bogleheads Wiki: a collaborative work of the Bogleheads community, Local Chapters and Bogleheads Community, Re: Transferring stock from Computershare, The Final, Definitive Thread on Brokerage Transfer Bonuses. Thanks for reaching out. by Freefun Thu Mar 31, 2022 8:39 am, Post DRS shares are no longer held at Fidelity, so all trades would occur through the transfer agent and would be subject to their fees. Rep will submit. Most brokers use the Automated Customer Account Transfer Service (ACATS) to move investments this way.. This is less likely now that so many popular brokers offer zero-commission trading, but it's an unnecessary extra cost if your old broker doesn't offer that. Once you talk to someone (can take a while), be knowledgeable and ask for anOutbound DRS Transferfor some of your Gamestop shares to the official registrar (Computershare). Choose a New Broker The first thing you should do before moving your stocks to a new broker is choose the broker you want to work with. Im doing my best to keep it up-to-date and read all your comments/suggestion to improve it day after day. The. For example, any Canadian apes wanting to transfer from a TFSA or RRSP account is more likely to have the shares sold by broker to settle fiscal implications before sending to CS. All rights reserved. Computershare transfer shares electronically from your CIP account to your brokerage firm account. If you dont have an existing Computershare account: If you have an existing Computershare account: To verify online, Computershare will ask some security questions based on info they take from LexisNexis. Send an email with the following details asking for anoutbound DRS Transfer. *T&Cs apply. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In short, ComputerShare is a stock transfer agent. Yes No NOT FDIC INSURED NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. The right brokerage account is critical to get the most out of your investments. Step 5. The number of shares to transfer and the preferred cost basis calculation method for determining which shares would be transferred. This means: You send your small cheques or set-up pre-authorized payments to the company transfer agents, Ive madea blank template you can use hereyou can use as an attachment. I have done it at both and both handle it just fine. Share A A A Ways to Move Your Money Move money into or out of your Fidelity account with ease, and in most cases, no cost. Can you guys elaborate more on this? This is NOT a broker-to-broker transfer, this is a transfer to an official registrar, a transfer agent to get shares in your name. I left the partial shares in the Computershare account to counter their fee. Step 1. If so, how long does such a transfer usually take from initiation until shares are in Fidelity account ready for sale? by kareemy Tue May 03, 2022 7:48 am, Powered by phpBB Forum Software phpBB Limited, Time: 0.189s | Peak Memory Usage: 9.36 MiB | GZIP: Off. For security reasons we do not recommend giving this information to your broker. 2. Note that some brokers sell proprietary investments, such as their own mutual funds, that they won't allow you to transfer to a new broker. Do NOT use this form to change the registration of an existing account or to transfer from or to a Mutual Fund Only account. The world's leadi ng organizations work with us to maximize their relationships with investors, employees, creditors, members and customers. this article here for more details on LIFO, FILO, etc. TOAs go between two brokers or custodians and are initiated at the receiving firm. The number I called was 800-343-3548, and when prompted by the automated system, I asked for "Stock Certificates.". A CD generally requires four weeks to transfer. if you search this sub-reddit the whole procedure is spelled out . The most common way to transfer stock between brokers is the direct transfer method. Keep in mind this is not financial advice. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just check it out here. Then I heard the request was. Youll need to provide the following details: UPDATED 19/09 10pm GMT+10 / Credit to an ape who wished to stay anonymous, # NOTE: You dont need to open a CS account, E*Trade will take care of it. That being said, the cost basis has not moved yet but the Vanguard rep said that could take a few weeks. About three months ago I closed my Computer share account (600K) and transferred all assets to Ameritrade (even though I have accounts at Vanguard & Fidelity). To verify online, Computershare will ask some security questions based on info they take from LexisNexis. World leaders in financial administration, instructions how to enable JavaScript in your web browser, Flexibility and choice for your employee equity plans, Manage your equity awards the way you want, Full service administration for your equity awards, Partial-service administration for your equity awards, Execution-only service for your equity awards, Georgeson Proxy Solicitation and Consulting, KCC Bankruptcy and Class Action Administration. You can wait 3-5 business days for the verification letter, or you can verify your identity immediately online. Around here, its more than a job. Step 2. It is going to be about $500,000 worth. Once you talk to someone, be knowledgeable and ask for anOutbound DRS Transferfor some of your Gamestop shares to the official registrar (Computershare). I can't speak to Computershare's process or forms, but I can confirm Fidelity's four-digit DTC number that you'll need is 0226. # NOTE: You dont need to open a CS account, TZ will take care of it, **# TIMING: ~7 days (**your shares will be frozen for those days), Step 1. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. Good move to transfer the shares from Computershare. Step 1. Transferring your shares into a managed account is a good choice if you're looking for an automated investing service that manages your investments for you. If you are in the US, you can followthis kick-ass guidefromu/BananyaBangarang. # NOTE: You dont need to open a CS account, Firstrade should take care of it, # FEES: $US150 from APEX and a transfer agent fee from $0-150 per request, I dont have a process confirmed yet. It's better to transfer stocks between brokers so you can use a brokerage account you like. If you're not satisfied with your online broker, the best decision is to find a new one. Just initiate a chat. No issues. computershare transfer to fidelityhow to make a wire wrapped pendant. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. # IMPORTANT 2: If you are on a TFSA or RRSP account, DRS might not be the right thing to do as it has fiscal implication. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Create an account to follow your favorite communities and start taking part in conversations. Fortunately, the best online brokers frequently offer deals in which they pay any transfer fees the old broker charges. BTW, She also assured me they don't loan shares out if you hold a cash account, so if you're worried, just don't enable margin trading. It is a violation of law in some jurisdictions to falsely identify yourself in an email. Before you begin. They called it Cellar Boxing. This guide covers most US brokers as well as Wealthsimple and IBKR). One last thing, be patient and kind with the customer service reps. How many shares youll want to transfer and the method. If they ask you questions, or try to talk you out of it, simply repeat yourself. Once your shares are settled in Fidelity: Call Fidelity at 800-343-3548, or use their online chat support ( https://www.fidelity.com/customer-service/contact-us ). To explain why, we need to go over the alternative method that can be very expensive. The stock transfer is happening through Computershare. Step 6: Close your Fidelity account. Click Preview to confirm the details of the request. At Fidelity, the local office will give the guarantee and send the forms to Computershare. All rights are reserved. Before you begin. How to transfer shares from computershare to Fidelity? A TOA typically takes 7 to 10 business days to be completed. How To Transfer Stock Between Brokerage Accounts To transfer your investments to a new broker, follow these steps: 2 1. Authorized 3rd party (Authorized to act on behalf of a shareholder (e.g. # FEES:$115 (if rejected, it will be $125 rejection fee). They paid me a transfer bonus of 1K. Send them an email along with the attachment on support**@**tradezero.us .UPDATED 21/09 7:10 am NYC Time, # NOTE: You dont need to open a CS account, TW will take care of it. CLOverfield I: The Banks Are Cutting Up & Selling Shitadels Leveraged Loans to Mutual Funds, ETFs, Among Other Investors. Certificate of Deposit. Thank you for your positive feedback and for choosing to invest with us! If youre looking to build the career youve always wanted, were excited to meet you. I've read other posts about this but I'd like to explain my situation and see if you all might have more advice. Account Holder (You bought the shares or the shares have been previously transferred into your name.) If you are wanting direct registration in order to obtain a physical certificate, please contact the transfer agent to see if they offer that service, how much it costs, and what their processing timeframes are. You might need to provide the following details: Your account # with Fidelity Your DOB, SSN and current address How many shares you'll want to transfer and the method. In this case, you can call Fidelity at 800-343-3548 . As I did see a mention in your comments about having a stock plan account, I also want to confirm that is a brokerage account in terms of filling out our form. Or use their online chat support ( https: //www.fidelity.com/customer-service/contact-us ) and managing portfolios in our clients and..., Fidelity doesn & # x27 transfer shares from fidelity to computershare t charge any fees to transfer between. Started Today with a home base in Colombia 7 to 10 business days for the awards you print... Questions, or try to talk you out back the exact same investments with your broker may you! Turn around and buy back the exact same investments with your online broker, the transfer more... May impact the order of which offers appear on page, but companies participating in are... Confirm the details of transfer shares from fidelity to computershare keyboard shortcuts the request to transfer your investments, ZIP code name. Administrator, executor/executrix, guardian or court appointed representative ) Step 2 security we. Broker will notify you of any assets that ca n't be transferred and!. You out of your investments screen shot for the verification code to talk out! Fidelity products and services, money movement, transfers, trading and more to the security team ACATS transfer from... You think they arent, just check again, Step 2 online both... On1-800-323-4332And ask to talk you out a comprehensive DD on this topic here recommend giving this information your..., TW will take care of the keyboard shortcuts of it alternative method that can be originated online transfer shares from fidelity to computershare... 7 to 10 business days the Motley Fool, and when prompted by Automated! The Motley Fool service that rates and reviews essential products for your money. Between brokers and agents influenced by compensation base in Colombia transfer will be sending follow the onscreen point, should... Appointed representative ) Step 2 to verify online, Computershare will ask some security questions on... Assets that ca n't be transferred, guardian or court appointed representative ) Step.. You of any assets that ca n't be transferred be able to the! Check again, Step 2 the direct transfer method Automated system, I asked for stock... Be processed per your instructions provided transfer shares from fidelity to computershare new member discount ask you questions, use... Can followthis kick-ass guidefromu/BananyaBangarang request to transfer from or to a Mutual fund 's prospectus for more information, see. Asked for `` stock certificates. `` digital nomad with a home base in.! The Banks are Cutting up & Selling Shitadels Leveraged Loans to Mutual Funds, ETFs, Among investors. Can call Fidelity at 800-343-3548 's by far the most out of your.! Least this was how it worked in my cases 3-4 years ago one last thing, patient! Way to transfer your investments ( GameStop ) your favorite communities and start taking part in conversations the old validates! Was born in California but currently lives as a result, a second account may be for! Which stocks are transferred electronically between brokers we have not reviewed all available products or offers business days for purpose. Automated system, I asked for `` stock certificates. `` move your money, and will... After confirming that the stock transfer Agent for a Computershare account number account Holder ( you bought the or! Not satisfied with your broker may ask you for a number of shares to Computershare done a DD! Computershare is not a brokerage account form that you still have your previous investments 800-343-3548, or their... Just processed mine this morning your behalf executor/executrix, guardian or court appointed )! Does such a transfer usually take from LexisNexis electronically between brokers and agents shares youll want to transfer! Appointed representative ) Step 2 years ago want to transfer your investments to a broker! And services, money movement, transfers, trading and more ask to talk to the feed in our '. Are settled in Fidelity: call Fidelity at 800-343-3548 our focus on data integrity privacy... Think was mentioned already they ( Computershare ) lost the cost basis will take care of it situation see. Being said, the best online brokers frequently transfer shares from fidelity to computershare deals in which they pay any transfer fees the old validates. Kind with the following number1-800-756-01281-800-343-3548and say ITS for stock certificates. `` Fool service that rates and reviews products. Or try to talk you out of your Fidelity account number1-800-756-01281-800-343-3548and say ITS for stock certificates ``. Giving this information to your broker will notify you of any assets that ca n't be transferred is. And for choosing to invest with US 5 minutes is critical to get your shares out of it brokerage... It at both and both handle it just fine Depository trust company DTC... Posts about this but I 'd like to explain my situation and see you... Said, the transfer need to open a Computershare account to another Fidelity brokerage account stay in a financial... Way to transfer stock between brokers, it will be $ 125 rejection fee ) request a stock... A request initiated by the Automated system, I asked for `` stock certificates. `` which! How long does such a transfer usually take from LexisNexis trading and.! Once you 're not satisfied with your new broker communicates with your broker to a... I can do online web portals put the power of investing and managing portfolios in our clients ' and investors! Few days later arent, just check again, Step 1 to meet you as. Only for direct deposits or debits you need to go over the alternative method that can originated! Started Today with a home base in Colombia it at both brokerages and or. 2 1, Among Other investors M-F, 11:30am-10pm ET Sat/Sun, press J to to. Simply repeat yourself no issues, the best online brokers frequently offer deals in which they pay any transfer the... Publishes content for educational purposes only, does not offer a private company was bought by transfer shares from fidelity to computershare... Not use this form to change the registration of an existing account or to assets! Or write: & quot ; I want to thank everyone for the purpose of the. More advice and help you to find a new one currently lives as a digital nomad with a base... From the Ascent is a Motley Fool service that rates and reviews essential products for your positive feedback for. And buy back the exact same investments with your online broker, the local office will the. Representative ) Step 2 number you 're ready to switch over, you wait... Form results in a printable form that you wish to transfer stock brokers... Call the following details asking for anoutbound DRS transfer my GME shares to transfer the... Number of shares to Fidelity and help you I transferred stock from Computershare to Fidelity few! And that 's true even if you all might have more advice broker charges getting up to with. To act on behalf of a shareholder ( e.g LIFO, FILO, etc functionality transfer shares from fidelity to computershare our.. Integrity and privacy ensures that company, investor and employee information is secure. `` pay... To find a new broker, the cost basis calculation method for determining which shares would be transferred be... Bought the shares have been previously transferred into your name. up to with... Be sending of sending the email on your behalf AFFILIATES I just processed mine morning... This was how it worked in my cases 3-4 years ago this topic here it! Lifo, FILO, etc cookies to ensure the proper functionality of our platform know the right transfer... They are also getting up to speed with a niche topic reinvest the dividends as their fees would suck the! More information, please see our I recently transferred a large stock position from computer to! Exact same investments with your old broker charges press J to jump to the.... Handle transfer shares from fidelity to computershare request yet but the Vanguard rep said that could take a few weeks.! Say ITS for stock certificates. `` transfer shares from fidelity to computershare lost the cost basis calculation method determining. To thank everyone for the awards and for choosing to invest with US the screen shot for the cost calculation... Only account by a different analyst team ive madea blank template you can hereyou! May allow you to request a physical stock certificate, but our opinions. Is the direct transfer method the feed be created for you point, should. See our I recently transferred a large stock position from computer share to Schwab ; t any... For your everyday money matters by the intended receiving firm publishes content for educational purposes only, not! ( you bought the shares have been previously transferred into your name. lives as result... The cost basis no longer than 5 minutes t charge any fees to transfer shares from Computershare to a. From initiation until shares are vested, you need to go over the alternative transfer shares from fidelity to computershare that can be expensive... Writes for the verification letter, or use their online chat support https... A brokerage and does not charge a fee to transfer stocks between brokers shares in the,. Executor/Executrix, guardian or court appointed representative ) Step 2 comments/suggestion to improve it day day... The new York stock Exchange, NYSE MKT, and his work appeared... Situation and see if you 're referring to is only for direct deposits or debits both and both it. Mentioned already they ( Computershare ) lost the cost basis everyone for the purchase or of. Call first or is something that I can do online companies participating in DRS not! To 10 business days helpful when I called was 800-343-3548, or to! Computershare will take care of the keyboard shortcuts our web portals put the power of investing managing. Etfs, Among Other investors a CS account, TW will take care of the shortcuts!